Get the latest git rev and be sure to update the conf/lang/en/dir/sounds.xml file. It contains the correct file name for the "press.wav" file. -MC On Thu, Jul 14, 2011 at 9:33 AM, Dave Horton <dave@dchorton.com> wrote:
I'm trying to use mod_directory and after building and installing am having a couple of problems in my testing:
First, it appears that there is a prompt missing:
2011-07-14 12:13:49.801293 [DEBUG] switch_ivr_play_say.c:244 Handle play-file:[directory/dir-press.wav] (en:en) 2011-07-14 12:13:49.801293 [ERR] mod_sndfile.c:194 Error Opening File [/usr/local/freeswitch/sounds/en/us/callie/directory/dir-press.wav] [System error : No such file or directory.]
All of the other prompts appear to be there (under /sounds/en/us/callie/directory/) but this one is missing for some reason. I did a standard build from latest git as of a few weeks ago. Is this a known issue, and is there somewhere I could get this prompt?
Secondly, right after I enter the DTMF digits for someone's last name it it reports that there is 1 match and spells out the name, etc, (and encounters the missing prompt) it then immediately tries to to a transfer to the extension that is currently active (which I named 'company_directory') rather than waiting for my DTMF input confirming that I want to be connected to the matching extension for the name I entered. See log snippet below. The way I have set this up for testing is that I added an option to the main ivr that does a menu-exec-app and transfers to the company_directory extension, which then executes the 'directory' app. I'm not sure why the directory app finished running before collecting my response (as to whether I wanted to search again or connect to the matching extension) nor why it then tried to do a transfer (again) to 'company_directory' and then hung up.
2011-07-14 12:13:48.513298 [DEBUG] switch_ivr_play_say.c:244 Handle play-file:[directory/dir-to_select_entry.wav] (en:en) 2011-07-14 12:13:48.533305 [DEBUG] switch_ivr_play_say.c:1279 Codec Activated L16@8000hz 1 channels 20ms 2011-07-14 12:13:49.681295 [DEBUG] switch_ivr_play_say.c:1649 done playing file 2011-07-14 12:13:49.921288 [DEBUG] switch_ivr_play_say.c:67 No language specified - Using [en] 2011-07-14 12:13:49.921288 [DEBUG] switch_ivr_play_say.c:244 Handle play-file:[directory/dir-no_more_results.wav] (en:en) 2011-07-14 12:13:49.941293 [DEBUG] switch_ivr_play_say.c:1279 Codec Activated L16@8000hz 1 channels 20ms 2011-07-14 12:13:50.989241 [DEBUG] switch_ivr_play_say.c:1649 done playing file EXECUTE sofia/external/+15083084809@65.162.239.203transfer(company_directory enum) 2011-07-14 12:13:51.109194 [DEBUG] switch_ivr.c:1622 (sofia/external/+ 15083084809@65.162.239.203) State Change CS_EXECUTE -> CS_ROUTING 2011-07-14 12:13:51.109194 [DEBUG] switch_core_session.c:1118 Send signal sofia/external/+15083084809@65.162.239.203 [BREAK] 2011-07-14 12:13:51.109194 [DEBUG] switch_core_session.c:711 Send signal sofia/external/+15083084809@65.162.239.203 [BREAK] 2011-07-14 12:13:51.109194 [NOTICE] switch_ivr.c:1628 Transfer sofia/external/+15083084809@65.162.239.203 to enum[company_directory@default] _______________________________________________ Join us at ClueCon 2011, Aug 9-11, Chicago http://www.cluecon.com 877-7-4ACLUE
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