Hello. Got a problem when using mod_callcenter. Agents where in list at state 'Available - Waiting'. They where tiered to a queue. Suddenly clients were queued but no agent were changed to Receiving. Mod_callcenter just kept clients in queue and didn't offer any agent to them. There were an agent for test which were logged out. When this agent logged in, it started to receive clients. The other agents remained as Waiting. When this test agent were logged out, again clients just sit in queue and agents with status Waiting were not tried to bridge with clients. Even a complete restart of FS didn't help. I had to delete these agents from agent's list completely with "callcenter_config agent del" and add them again. What happened, why I had to completely remove agents from agent's list and not use agent log out? In log didn't appear anything. Just info that to clients the position is announced. No info about trying any agent. -- Mimiko desu.