I'm my setup i have analog phones (using atas) and IP phones, to be able to have call waiting in the analog phones i put a fifo for each account connected to the ata. So a call going to an ata extension is always from a "self" fifo. The problem is that, in the office extensions can capture/intercept each other, when the person on that desk is out, by pressing **+extension, answering the call (even if is just to say that the person is out... ), this works for ip phones, but it fails when the ringing phone is the analog extension because of the fifo. Mike: you give me one idea, i could could uuid_bridge the uuid (a-leg) from the caller in the fifo to the channel uuid trying to execute the intercept. I guess once i done this the calls gets hangup in the fifo and the b-leg (agent) channel should hangup as well. i'm think of something like: uuid_bridge <original caller uuid> <uuid extension that is requesting intercept > I will try to do test this tomorrow. i post here the results. Thanks, António On 01/13/2016 07:22 PM, Anthony Minessale wrote:
Why do you want to intercept the agent anyway, won't that hangup on the customer?
On Wed, Jan 13, 2016 at 12:05 PM, Michael Jerris <mike@jerris.com <mailto:mike@jerris.com>> wrote:
in mod_fifo, the agent is called by mod_fifo before it is bridged to the a leg, therefore if you are trying to grab that a-leg while that b-leg is ringing, you will need to do so using the a-leg uuid, there is no connection to the b-leg until after the b-leg answers.
> On Jan 13, 2016, at 1:00 PM, Antonio Silva <asilva@wirelessmundi.com <mailto:asilva@wirelessmundi.com>> wrote: > > Hi all, > > is it possible to intercept a channel from a fifo with the intercept > command? > > scenario: > a ----> fifo (with fifo calling ---> B) > c -- dial to trigger the command intercept -b uuid of B > It fails with "switch_ivr_bridge.c:1915 no uuid bridged to uuid of B" > forget to say, it work if the call (fifo -> B) is answered.. > > > Could it be possible now... in 2010 wasn't possible... > http://freeswitch-users.2379917.n2.nabble.com/intercept-in-fifo-queue-td4739... > > > > -- > > Saludos / Regards / Cumprimentos, > António silva >
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