Dear all, I have configured an gateway for external profile to receive and make calls. I have added a file in public directory. <include> <extension name="iptel-inbound"> <condition field="destination_number" expression="^(MY_IPTEL_USERNAME)$"> <action application="set" data="domain_name=$${domain}"/> <action application="transfer" data="ExtNo XML default"/> </condition> </extension> </include> Now, while I am calling to my voip account, I am transferring the call. It is getting transferred to the extension also. But, If I use normal ext number, I am able to talk both ways. But when I use default ext number 5000 for IVR menu. I could not listen to IVR menu. Though, I can see in my logs that the audio file are being played one by one, but I cant listen. Do I need some extra configuration to listen to IVR? There may be a gap in my knowledge. Please enlighten. Thanks Ankit -- Life is like a rose its upto u feel it as its fragrance or thorns