Hi All: I am trying to send a user MWI to a different registered user *Eg: user : amirt .. directory parameter is like below* <param name="MWI-Account" value="amrit@mydomain.com"/> Every thing works as expected. ============================================================ Now I change the MWI-Account to a different user *user : amirt .. directory parameter is like below* * * <param name="MWI-Account" value="eddie@mydomain.com"/> Now user: amirt phone stop MWI . That is correct. But the user eddie device not Light up for the user : amirt voice mail notification I have the following in the sip profile <param name="send-message-query-on-register" value="true"/> <param name="forward-unsolicited-mwi-notify" value="false"/> Am I missing something. Thanks Lloyd