Hi Nandy. Thanks for your reply. That is not exactly an IVR behaviour, because FS will query DB to find a register with the same CID and then based on this register we get the STREET and NUMBER. Then FS will say: "Welcome to XXXX. Yor are on street 'STREET' 'NUMBER'. I know this can be do it with a simple lua (perl, js, etc) script, or within dialplan application, but we have our system running on NodeJS (JS) and we want to use modesl (ESL wrapper for NodeJS) from our code. We want to answer the call and intruct FS through to "say" the welcome message and cath this call to trigger an event in our system. I hope you can understand me. My english is very bad. So my question is: what is better for answer calls? Using ESL in inbound mode (parking the call befora) or outbound mode? Thanks Normando El 16/07/2014 10:31 p.m., Nandy Dagondon escribió:
Hi Norman,
How about using IVR? You can route different IVRs based on caller id number.
/Nandy
On Wed, Jul 16, 2014 at 5:39 AM, Normando Hall <nhall@unixlan.com.ar <mailto:nhall@unixlan.com.ar>> wrote:
Hi guys
I am developing an answer machine through ESL library. If I understand correct, the inbound mode must set the caller in park before answer and listen in my client for that event. And outbound simple receive the calling event. Can you advice me what mode is better for my requirements? 90% are inbound callings that I need to answer and play a few audio files based on their CID.
Thanks Normando
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