The following is my scenario: I have some SIP account, xyzUSER@ekiga.net, registered on Ekiga. I have a 10 digit US number that is attached to this SIP account. I want Freeswitch to answer incoming calls on this account. I am able to use the ekiga client that comes with ubuntu and connect to the server and receive calls using this 10 digit number. The following is included in my /conf/sip_profiles/outbound folder: <include> <gateway name="ekiga.net"> <param name="username" value="xyzUSER"/> <param name="from-user" value="xyzUSER"/> <param name="password" value="xyzPASS"/> <param name="extension" value="xyzUSER"/> <param name="register" value="true"/> <param name="caller-id-in-from" value="true"/> </gateway> </include> I've tried the above settings with and without the settings "register" and "caller-id-in-from" commented. When freeswitch starts, I know that these settings are at least partially correct, for I see the following in my log file: 2008-03-29 20:17:41 [NOTICE] sofia_reg.c:104 sofia_reg_check_gateway() registering ekiga.net 2008-03-29 20:17:41 [DEBUG] sofia_reg.c:753 sofia_reg_handle_sip_r_challenge() Authenticating 'FreeSWITCH' with 'Digest:"ekiga.net":xyzUSER:xyzPASS'. 2008-03-29 20:17:41 [DEBUG] sofia_reg.c:684 sofia_reg_handle_sip_r_register() Changing expire time to 3600 by request of proxy sip:ekiga.net 2008-03-29 20:17:42 [DEBUG] sofia_reg.c:87 sofia_reg_check_gateway() registered ekiga.net 2008-03-29 20:37:12 [DEBUG] sofia_reg.c:87 sofia_reg_check_gateway() registered ekiga.net 2008-03-29 21:15:35 [DEBUG] sofia_reg.c:87 sofia_reg_check_gateway() registered ekiga.net 2008-03-29 21:59:21 [DEBUG] sofia_reg.c:87 sofia_reg_check_gateway() registered ekiga.net 2008-03-29 22:42:26 [DEBUG] sofia_reg.c:87 sofia_reg_check_gateway() registered ekiga.net In spite of these log messages, when I try to dial my 10 digit number I only hear a busy signal. I feel that the error is in dialplan. As per the diagram located at http://wiki.freeswitch.org/wiki/Image:FreeswitchDiagram.png, which I created following a link that was provided to me on freenode via IRCt, calls coming in via my ekiga SIP should end up in the secure default context. Nevertheless, I have adding the following block of code to both my public and default contexts: <extension name="xyzUSER"> <condition field="destination_number" expression="^xyzUSER$"> <action application="answer"/> <action application="echo"/> <anti-action application="answer"/> </condition> </extension> What else could I be missing? Thanks in advance for your help! Sincerely, Saumya Garg