Ensure that the <gateway name=" velocity-outbound"> exactly, as that is what FS looks for when you specify sofia/gateway/velocity-outbound in the bridge line. A bigger problem might be: [DEBUG] switch_channel.c:3222 Send signal sofia/external-ipv6/<number dialed here> [KILL] This is repeated a few times and finally This states that the call is being sent out the external-ipv6 profile, which I'm guessing you're not using. Each sip_profile describes a unique i.p. address and port number combination and typically small installations such as yours and mine in our homes need no more than 2 profiles. What I do is simply rename all unneeded profiles with a ".txt" extension so that FS won't see an .xml file under the sip_profiles/ directory tree and not pick them up at all. Also, note at the bottom of the dialplan/default.xml is an 'include' command that picks up files in the child directory, which is how it found your outbound_via_velocity.xml dialplan. Since that is tacked on to the end of the default.xml dialplan it's possible that an earlier extension condition is matching your dialed digits and FS never even gets down to your included dialplan; that might be how your test call got sent out the ipv6 profile. I find it worthwhile to test for ^9(1\d{10})$ which is convenient since the channel variable $1 will be stuffed with 1 plus the 10 digit destination number that my provider wants to see. Since I have to dial 9 to make an outside call to my provider this leaves me with wide flexibility for my internal dialplan. Of course, you can play with the dialplan to match your needs any which way you see fit, that's the beauty of FS. Feel free to make a backup copy of the original dialplan and rip out all the unneeded example extensions that come with FS, it will make your debugging much easier not seeing all those tests fly by in the logs. In fact, you could trim it down to only 1 or 2 extension solely for the purpose of testing these outbound calls to your provider; when you perfect that, add back what minimal lines you need to get the rest done. It looks like you've made substantial progress, you're almost there. Bote -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of T Fred Farmington Sent: Monday, 02 March, 2015 10:15 To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Getting FS to place Outbound calls 3. In the directory: conf\dialplan\default\ I created a new file: outbound_via_velocity.xml in which I defined what to do: <include> <extension name="domestic.velocity.short"> <condition field="${toll_allow}" expression="domestic"/> <condition field="destination_number" expression="^(\d{10})$"> <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}"/> <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}"/> <action application="bridge" data="sofia/gateway/velocity-outbound/$1"/> </condition> </extension> <extension name="domestic.velocity"> <condition field="${toll_allow}" expression="domestic"/> <condition field="destination_number" expression="^(\d{11})$"> <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}"/> <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}"/> <action application="bridge" data="sofia/gateway/velocity-outbound$1"/> </condition> </extension> </include> I attempt to place an outside call and I only get a BUSY. I look at the freeswitch.log and I see that the new gateway file is accessed: Action bridge(sofia/gateway/velocity-outbound/<number dialed here>) Later in the log I see (sofia/external-ipv6/<number dialled here>) State Change CS_INIT -> CS_ROUTING Followed by: sofia/external-ipv6/<number dialled here> entering state [calling][0] [DEBUG] sofia.c:6403 Channel sofia/external-ipv6/<number dialled here> entering state [terminated][503] [NOTICE] sofia.c:7286 Hangup sofia/external-ipv6/<number dialled here> [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE] [DEBUG] switch_channel.c:3222 Send signal sofia/external-ipv6/<number dialled here> [KILL] This is repeated a few times and finally (sofia/internal/1001@<my FS IP address here>:5060) Locked, Waiting on external entities (sofia/internal/1001@<my FS IP address here>:5060) Ended (sofia/internal/1001@<my FS IP address here>:5060) Running State Change CS_DESTROY (sofia/external-ipv6/<number dialled here>) Ended (sofia/external-ipv6/<number dialled here>) State DESTROY going to sleep (Obviously due to the MANY lines of info in the log, I am only showing a few of them here) I am not yet familiar enough with 'interpreting' what the log is trying to tell me with the exception of: Something Did Not Work. Have I not created and/or configured something wrong in order to get my call out working? Any other suggestions/advice? Thanks, TF _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org