Hi, I finally got Shared Call Appearance working to 4 NAT connected phones!!!!! Now the users say when they answer that line, they must wait a second or so to start talking (no big deal), but they all claim it takes nearly 5 seconds to be able to hear the caller. They answer the standard "Thank You for calling XYZ, how can I help you today" which the caller DOES HEAR, but they cannot hear his response for the first 5 seconds and ALWAYS have to ask them to repeat it. In the logs, I see what I believe is them picking up extension 299: 2012-06-08 11:44:15.115249 [NOTICE] switch_channel.c:926 New Channel sofia/external/sip:299@69.251.170.6:5063 . And then the RPT finally connecting: 2012-06-08 11:44:20.665094 [DEBUG] sofia_glue.c:3248 AUDIO RTP [sofia/external/sip:299@69.251.170.6:5064] 10.10.40.185 port 23500 -> 69.251.170.6 port 16498 codec: 0 ms: 20 Note the 5.5 second delay! Granted there are 100+ lines between those if you want to see them, I will post them. After that audio is fine. Any thoughts would be appreciated. Sean