Hello Nandy, I didn't get you completely, I named my main menu "ps" it is just a test case, I want to prepare a IVR, that may have sub menus upto some level, so I will name menus & sub menus with some logic so that it is easy to maintain, If it is possible, I want to generate it automatically via a script on the basis of some input. I am new to this so your little support can help me a lot. If you are not clear, tell me I will explain more about this. (I am sick of visibility, it is not clear again.) <menu name="ps" greet-long="phrase: ps_main" greet-short="phrase: ps_short" ............ digit_len = 1> ----- Original Message ----- From: "Nandy Dagondon" <gcd@i.ph> To: "FreeSWITCH Users Help" <freeswitch-users@lists.freeswitch.org> Sent: Tuesday, July 17, 2012 6:48:28 PM Subject: Re: [Freeswitch-users] Need help in IVR how about this line? <menu name="ps" On Tue, Jul 17, 2012 at 8:51 PM, Piyush Sharma < piyush.sharma@coraltele.com > wrote: Thanks for the response, I don't know how semicolon came in the email, but I have no semicolon in my XML, and please avoid visible smiles as well. <include> <menu na me="ps" greet-long="phrase s_main" greet-short="phrase s_short" exit-sound="ivr/good_bye.wav" invalid-sound="ivr/ivr-not_available.wav" t ts-engine="flite" tts-voice="rms" timeout="3000" max-failures="2" phrase_lang="en" digit-len="1"> <entry action="menu-sub" digits="1" param="ps1"/> <entry action="menu-top" digits="9"/> </menu> <menu name="ps1"< br> greet-long="phrase s1_main" greet-short="phrase s1_short" exit-sound="ivr/good_bye.wav" invalid-sound="ivr/ivr-not_available.wav" timeout ="3000" max-failure="3"> <entry action="menu-top" digit="*"/> </menu> </include> From: "Vallimamod ABDULLAH" < vallimamod.abdullah@imtelecom.fr > To: "FreeSWITCH Users Help" < freeswitch-users@lists.freeswitch.org > Sent: Tuesday, July 17, 2012 4:24:42 PM Subject: Re: [Freeswitch-users] Need help in IVR hi, On Jul 17, 2012, at 7:39 AM, Piyush Sharma wrote:
Hello Everyone,
I am trying to create an IVR with menu and sub menus, but getting following error when I make the call, 2012-07-17 11:05:37.755034 [ERR] switch_ivr_menu.c:870 Unable to build xml menu 2012-07-17 11:05:37.755034 [ERR ] switch_ivr_menu.c:870 Unable to build xml menu 2012-07-17 11:05:37.755034 [ERR] mod_dptools.c:1774 Unable to create menu
I am new to this, so there might be little or a big error.
My XML contents in ...conf/ivr_menus is
<include> <menu na me="ps" greet-long="phrase:ps_main" greet-short="phrase:ps_short" exit-sound="ivr/good_bye.wav" invalid-sound="ivr/ivr-not_available.wav" tts-engine="flite" tts-voice="rms" timeout="3000" max-failures="2" ; phrase_lang="en"
-------^^ This is strange: ";" is not a valid sign in xml for comments. All comments must be between "<!--" and "-->". Also, you cannot put a comment inside a tag. Try to remove it and test again. Best Regards, -vma . _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com Join Us At ClueCon - Aug 7-9, 2012 FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org