Been reorganising the way in which our FS scripts are built and I've been getting quite frustrated attempting to work out why FS is saying 2014-03-24 10:00:12.744887 [WARNING] sofia_reg.c:2543 Can't find user [0095302@46.4.12.14] from 84.92.90.149 You must define a domain called '46.4.12.14' in your directory and add a user with the id="0095302" attribute and you must configure your device to use the proper domain in it's authentication credentials. Yet when I look at freeswitch.xml.fsxml it all looks just fine - here's an extract: <domain name="46.4.12.14"> <params> <param name="dial-string" value="{sip_invite_domain=${dialed_domain},presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(${dialed_user}@${dialed_domain})}"/> </params> <variables> <variable name="record_stereo" value="true"/> <variable name="default_gateway" value="example.com"/> <variable name="default_areacode" value="918"/> <variable name="transfer_fallback_extension" value="operator"/> </variables> <users> <user id="0095302"> <params> <param name="password" value="xxxx-xxxx-xxxx" /> <param name="vm-password" value="12345678" /> <param name="vm-alternate-greet-id" value="302" /> <param name="vm-mailto" value="" /> <param name="vm-mailfrom" value="vm-ext302@sb0095.dmclub.net" /> <param name="vm-attach-file" value="true" /> <param name="vm-email-all-messages" value="true" /> <param name="vm-keep-local-after-email" value="false" /> <param name="vm-disk-quota" value="3600" /> </params> <variables> </variable> </user> </users> </domain> .... I'm wondering: 1) what tools there are to list the users or to better diagnose what's going on 2) when this message is given, I presume it's irrespective of whether the password is correct or not (it can't even find the user, let alone authenticate it - right?) Thanks for any help...