Hello everyone, Does anyone have any insight into how 'SIMPLE MESSAGE' delivery can be achieved between sip and verto clients? The verto documentation is very light on detail especially when it comes to messaging. There are references to using chat in conferences but that's about it. I've tried appending the protocol in the "to" value ( ie. "verto+9905@voip.gh.bf" ) but that doesn't appear to help much. It does change the to_proto to verto, but the message doesn't end up being delivered to the verto client. Any help would be greatly appreciated. -Matthew On 3/21/2018 3:03 PM, Matthew Grooms wrote:
Hello All,
We have a few hundred agents on a custom built call center platform that leverages freeswitch and mod_callcenter. Up until now, agents have used a custom built Windows Client based on pjsip. I'm trying to replace that with a new client built with WebRTC and mod_verto. The last piece of the puzzle I'm trying to solve is sending chat messages between Verto and SIP clients. I can use the chat command from fs_cli to send messages to freeswitch to a Verto client, but I can't seem to send messages from a SIP client to a Verto client or a Verto client to a SIP client. After spending a few days on this, I thought I'd appeal to the list to see if someone can help provide some guidance.
# show registrations reg_user,realm,token,url,expires,network_ip,network_port,network_proto,hostname,metadata
1000,voip.gh.bf,0d5831a1b9274063a1e06237f47a68af,sofia/external/sip:1000@X.X.X.X:49524;transport=TCP;ob,1521650573,X.X.X.X,49524,tcp,voip2.gh.bf,
# verto status Name Type Data State =================================================================================================
mine profile ws:0.0.0.0:8081 RUNNING mine profile wss:0.0.0.0:8082 RUNNING mine::9905@voip.gh.bf client X.X.X.X:60992 CONN_REG (WSS) =================================================================================================
1 profile , 1 client
Messages are delivered when I try the following ...
CHAT TO VERTO: -------------------- CONSOLE -------------------- # chat verto|1000@voip.gh.bf|9905@voip.gh.bf|test 2018-03-21 11:20:48.170147 [ALERT] mod_verto.c:604 WRITE X.X.X.X:49548 [{ "jsonrpc": "2.0", "id": 6, "method": "verto.info", "params": { "msg": { "from": "1000@voip.gh.bf", "to": "9905@voip.gh.bf", "body": "test" } } }] -------------------- CHROME -------------------- onVertoMessage from:1000@voip.gh.bf to:9905@voip.gh.bf body:test
Messages are not delivered when trying to send from client to client ...
SIP TO VERTO: -------------------- EVENT -------------------- KV -> Chat-Send-From: "A" <sip:1000@voip.gh.bf>;tag=759225c356d545d2b8c83b284063cac2 KV -> Chat-Send-Profile: external KV -> Chat-Send-To: 9905@voip.gh.bf KV -> Content-Length: 4 KV -> Core-UUID: 74a1329b-6a85-4078-9c0d-f9af5972bf0a KV -> Error-Reason: no recipient KV -> Error-Type: chat KV -> Event-Calling-File: sofia_presence.c KV -> Event-Calling-Function: sofia_presence_chat_send KV -> Event-Calling-Line-Number: 276 KV -> Event-Date-GMT: Wed, 21 Mar 2018 15:44:13 GMT KV -> Event-Date-Local: 2018-03-21 10:44:13 KV -> Event-Date-Timestamp: 1521647053570639 KV -> Event-Name: CUSTOM KV -> Event-Sequence: 299577 KV -> Event-Subclass: sofia::error KV -> FreeSWITCH-Hostname: voip2.gh.bf KV -> FreeSWITCH-IPv4: X.X.X.X KV -> FreeSWITCH-IPv6: ::1 KV -> FreeSWITCH-Switchname: voip2.gh.bf -------------------- CONSOLE -------------------- 2018-03-21 10:44:13.570639 [WARNING] sofia_presence.c:221 Not sending to local box for 9905@voip.gh.bf 2018-03-21 10:44:13.570639 [ERR] sofia_presence.c:272 Chat proto [sip] from ["A" <sip:1000@voip.gh.bf>;tag=759225c356d545d2b8c83b284063cac2] to [9905@voip.gh.bf] test Nobody to send to: Profile external
VERTO TO SIP: -------------------- EVENT -------------------- KV -> Content-Length: 22 KV -> Core-UUID: 74a1329b-6a85-4078-9c0d-f9af5972bf0a KV -> Event-Calling-File: mod_verto.c KV -> Event-Calling-Function: verto__info_func KV -> Event-Calling-Line-Number: 3374 KV -> Event-Date-GMT: Wed, 21 Mar 2018 15:50:56 GMT KV -> Event-Date-Local: 2018-03-21 10:50:56 KV -> Event-Date-Timestamp: 1521647456550625 KV -> Event-Name: MESSAGE KV -> Event-Sequence: 299780 KV -> FreeSWITCH-Hostname: voip2.gh.bf KV -> FreeSWITCH-IPv4: X.X.X.X KV -> FreeSWITCH-IPv6: ::1 KV -> FreeSWITCH-Switchname: voip2.gh.bf KV -> Nonblocking-Delivery: true KV -> dest_proto: GLOBAL KV -> from: 9905@voip.gh.bf KV -> from_full: 9905 KV -> from_host: voip.gh.bf KV -> from_user: 9905 KV -> proto: verto KV -> to: 1000@voip.gh.bf KV -> type: text/plain KV -> verto_jsock_uuid: 85eef9c8-54c2-f4a7-eb95-ef9f5f1e6ff8 KV -> verto_profile: mine -------------------- CONSOLE -------------------- freeswitch@voip2.gh.bf> 2018-03-21 10:50:56.550625 [ALERT] mod_verto.c:1384 READ X.X.X.X:64275 [{ "jsonrpc": "2.0", "method": "verto.info", "params": { "msg": { "to": "1000@voip.gh.bf", "from": "9905@voip.gh.bf", "body": "This is a test message" }, "sessid": "85eef9c8-54c2-f4a7-eb95-ef9f5f1e6ff8" }, "id": 5 }] 2018-03-21 10:50:56.550625 [ALERT] mod_verto.c:604 WRITE X.X.X.X:64275 [{ "jsonrpc": "2.0", "id": 5, "result": { "message": "SENT", "sessid": "85eef9c8-54c2-f4a7-eb95-ef9f5f1e6ff8" } }]
Thanks in advance,
-Matthew