Can your FreeSWITCH machine ping the gateway? Is the gateway configured properly with the correct IP number or DNS name and port number? Is there a firewall rule blocking access? That’s all that I can think of without more specific information. All the best. --- John Boteler BnC Group U.S.A. From: FreeSWITCH-users <freeswitch-users-bounces@lists.freeswitch.org> On Behalf Of Harshita Pandey Sent: Monday, 5 October, 2020 00:43 To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Gateway Configuration Hi, I have installed freeswitch on a Virtual machine (Ubuntu 20.04). When I am trying to add a gateway, it shows FAIL_WAIT in sofia status and also gives the following error on the freeswitch command line. 2020-10-05 04:40:01.528063 [NOTICE] sofia_reg.c:453 Registering GatewayIIITD 2020-10-05 04:40:33.528067 [ERR] sofia_reg.c:2469 GatewayIIITD Failed Registration with status Request Timeout [408]. failure #6 2020-10-05 04:40:33.568078 [WARNING] sofia_reg.c:510 GatewayIIITD Failed Registration [408], setting retry to 180 seconds. Much help needed. Thanks in advance.