Hi Vik, We’ve updated to version FreeSWITCH Version 1.2.24+git~20140613T004754Z~d298f8688a~32bit (git d298f86 2014-06-13 00:47:54Z 32bit) which is the most stable 1.2 build there, but still have the same issue, queue reloading works, but tier and agent reloading do not: freeswitch@internal> callcenter_config tier reload 2000@vps1.voicebooth.com -ERR no reply freeswitch@internal> callcenter_config agent reload 2000@vps1.voicebooth.com -ERR no reply freeswitch@internal> callcenter_config queue reload 2000@vps1.voicebooth.com +OK 2014-06-14 16:10:11.596385 [DEBUG] mod_callcenter.c:459 Destroying Profile 2000@vps1.voicebooth.com 014-06-14 16:10:12.676386 [INFO] mod_callcenter.c:706 Added queue 2000@vps1.voicebooth.com Is there some configuration issue we’re missing here? Alvaro From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Vik Killa Sent: 13 June 2014 19:29 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] callcenter_config agent / tiers reload Alvaro, Check the source code for the version you are running for the changes in https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54 Thanks On Fri, Jun 13, 2014 at 2:06 PM, Alvaro Mari-Thompson <alvaro@voicebooth.com <mailto:alvaro@voicebooth.com> > wrote: We’re running build FreeSWITCH Version 1.2.17+git~20131230T193020Z~52377f0f65~32bit (git 52377f0 2013-12-30 19:30:20Z 32bit) which is dated post that fix, is there any possibility it didn’t make it into that? We’re about to update to a later 1.2 patch to see if it’ll make a difference. Regards, Alvaro From: freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org> [mailto:freeswitch-users-bounces@lists.freeswitch.org <mailto:freeswitch-users-bounces@lists.freeswitch.org> ] On Behalf Of Vik Killa Sent: 13 June 2014 18:57 To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] callcenter_config agent / tiers reload Alvara, I wrote the patch in https://jira.freeswitch.org/browse/FS-5850 to allow dynamic reload. You may be using wrong syntax i just tested and both these commands worked for me (i verified xml_curl lookup worked by watching my web access log) callcenter_config agent reload [agent_name] callcenter_config tier reload [tier] Thanks On Fri, Jun 13, 2014 at 2:33 AM, Alvaro Mari-Thompson <alvaro@voicebooth.com <mailto:alvaro@voicebooth.com> > wrote: Hi all, In my continuing quest to get some basic ring-all call queuing up and running, I’ve abandoned mod_fifo and started looking at mod_callcenter which easily does everything I need. The stumbling block I’ve had is about dynamic configuration reloading. Our freeswitch instances are configured to use xml_mod_curl to retrieve configs, as all our configuration is kept in a third-party system. In the CLI, I am able to call callcenter_config queue reload <name> which works as intended, but this will not reload the agents or tiers. Having tried both callcenter_config agent reload <agent> and callcenter_config tiers reload <queue> <agent>, I get an –ERR no reply from the console each time. I’ve looked through mod_callcenter.c and can quite clearly see in code that these should be both working, code example can be found here https://fisheye.freeswitch.org/changelog/freeswitch/?cs=9ecbb54 Is this a known issue? I can see JIRA issue on this matter at https://jira.freeswitch.org/browse/FS-5850 but it seems to indicate this was all complete towards the end of last year, which is why it’s puzzling me that those commands are not working. Regards, Alvaro _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org <mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org <mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org