(Apologies if this comes through twice on the list, but I can't see the original in my Inbox from list or my Sent items !) I've got a FS system where normal transfers (i.e. handset to handset) work fine. However, in an effort to combat telepests without raising blood pressure amongst people, I've created a special pest extension. The idea being you just transfer the pests to a pre-recorded announcement. However, all that happens is that you the caller gets cut-off. So I guess I'm missing an important config line or two ? <condition field="destination_number" expression="^196$" break="on-true"> <!-- MANUAL ANTISPAM --> <action application="log" data="TELEPEST TIME ! /> <action application="answer"/> <action application="set" data="playback_terminators=none"/> <action application="playback" data="/etc/freeswitch/its_audio/spammer_pre"/> <action application="playback" data="/etc/freeswitch/its_audio/spammer_main"/> <action application="hangup" data="INCOMING_CALL_BARRED"/> </condition>