I'm going to guess its because it looks like the agent is calling the person in the queue, because technically that is what is taking place. Sent from my iPad On Mar 24, 2012, at 9:22 PM, Gabriel Gunderson <gabe@gundy.org> wrote:
On Wed, Mar 21, 2012 at 12:44 PM, Vishal Kakkar <vishal.kakkar@gmail.com> wrote:
I thought it should be widely used scenario. Please help if i am doing anything wrong.
Can you pastebin some of those CDRs? Show exactly where you think they're messed up.
Thanks, Gabe
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