Just install the VC runtime from microsoft From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Shawn Wheeler Sent: Sunday, February 28, 2016 11:18 PM To: FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> Subject: [Freeswitch-users] Question on FreeSWITCH-1.7.0-0a024c4ecb-64bit and service startup Parameters Virtual Machine running Windows Server 2012 R2 base machine. I have installed FreeSWITCH-1.7.0-0a024c4ecb-64bit I have run into two issues as noted below. Any help would be most appreciated. Item 1 When I tried to start the service I received the following error. “Windows could not start the FreeSWITCH Multi Protocol Switch service on Local Computer Error 1053: The service did not respond to start or control request in a timely fashion” Item 2 I also received this error when trying to start the CLI “The program can't stat because VCRUNTIME140.dll is missing from your computer. Try reinstalling the program to fix this problem.” I assume it was due to the service not starting. Thank you all in advance. Shawn