Hi, I'm new to freeswitch so please excuse me if I'm not using the right terms. I have freeswitch connected to a POTS line using an FXO port, and I am trying to use it to dial out without success. The POTS line requires me to dial '9' first to get a line for dialing out, and as long as I don't press 9 it gives a 'busy' tone. I am trying to bridge an extension to freetdm port with adding a '9' prefix, but I get "Failed to open channel" and the reason is "NORMAL_CIRCUIT_CONGESTION". When I look at 'ftdm dump' I see: "last_state: BUSY". I guess the reason for failure is that freeswitch hears the busy tone and thinks the line is not free and aborts. I also thought this is related to the early media signaling so I tried adding {ignore_early_media=true} thinking it will ignore the busy tone, but it dodn't help. How can I tell freeswitch to ignore the busy signal and just dial the destaination number, (the '9' prefix will give it a free line)? Thank you very much for the help, Oren Hecht.