I don’t know about the gateway, but I suspect that your “lan_pstn” dialplan entry to send all calls to 1001 is located after the gateway entry so that gets matched first; FS never gets to the “lan_pstn” entry. This can happen if you put this in the child subdirectory which is loaded at the end of the dialplan. Hope this helps. --- Bote FreeSWITCH Docs Janitor http://freeswitch.org/confluence From: Murat Knecht Sent: Wednesday, 30 March, 2016 06:35 Subject: [Freeswitch-users] Routing outbound calls to user extension Hello, I want to route outbound calls to my user-extension-connected softphone, and would like to know which mechanism to use. The IVR system I develop makes calls and then reacts to keypresses (reverse DTMF). For testing purposes, I'd like to route those outbound calls to my softphone — the advantage of that is that the IVR system can remain unchanged, calling numbers in the US or Philippines, while I still test with my local softphone. Regarding my setup, I have a FS 1.2.24 with two softphones connected as user extensions 1001 and 1002. Calling between those phones works, and I can originate calls to them, with user/1001 for example. Then, I have an external gateway “lan” and a dialplan setup, which I want to use to originate calls from the IVR (those are just the default configs, as they should not matter, except the bridge / routing config inside). If I do a call to a Philippines number: originate sofia/external/lan/639123298392 &echo() Currently, this gives me: [WARNING] mod_sofia.c:5089 Cannot locate registered user lan/63282932@external I don't understand why an *external* number would need to or could be registered. To address my original requirement, I tried adding an unconditional bridge to user/1001 to the dialplan, which is otherwise empty. <extension name="lan_pstn"> <condition field="destination_number" expression="^(.*)$"> <action application="bridge" data="user/1001"/> </condition> </extension> This has no effect. (Still the above error.) If I add a hostname to the number, an INVITE is sent, and then I get a different error: originate sofia/external/lan/1001@hostname &echo() [NOTICE] sofia.c:6702 Hangup sofia/external/lan/1001@hostname [CS_CONSUME_MEDIA] [NORMAL_TEMPORARY_FAILURE] My question is: How can I configure this gateway that all outbound calls are accepted (nobody needs to be registered) and are then routed to a user extension, i.e. never leave the “local setup”? Thank you, Murat P.S.: Needed to resubscribe, sorry if this ends up duplicate.