Hi Anthony, Can you discuss some details in how polycom or snom can do this and x-lite not. If can, I want to edit some open source soffphone like officeSIP to do this. Best Regards. Anthony Minessale [anthony.minessale@gmail.com] We already do it. X-Lite does not support it. If you try it with a phone like snom or polycom you will see it works just like that. 2010/4/3 Nguy�n Mạnh Hùng < hungngm@bkav.com.vn > Hi Seven Du. Thanks to yours suggetion. I have an ideal, it is: when the call between caller and agent is set, the caller_id is determined. So, i want to edit code to sent the agent information (the call_id and call_id_number) which will be displayed againt in the agent's softphone (as Xlite..) when the call is happening. I read some documents but i still can't determine: It's maybe yes or maybe to do this and where to do this. Can you give me some comments. Best Regard. Seven Du [ dujinfang@gmail.com ] ��As discussed in the list, it's not a freeswitch problem but a reality of life. Think about customer A and B calls in one after another, then if FreeSWITCH call agent X with caller id A and Y with caller id B, and angent Y answers before X, then 1) if bridge Y with A with the FIFO rule, then the caller id is wrong 2) if bridge Y with B, the caller id is right but it breaks the rule of FIFO - A should be served before B!! And what even worse is that if X never answer A then A never can be served which is really unfair!! Of course you don't want 1), and you don't need mod_fifo if you want behavior 2), you just need some dialplan trick or some simple Lua script I think. Also FreeSWITCH is designed to be easily extended with almost any languages so feel free to implement anything. 2010/3/31 Nguy�n Mạnh Hùng : > Hi Mike and Seven Du. > Thanks to yours help. > I known the mechanism of mod_fifo. >>> http://lists.freeswitch.org/pipermail/freeswitch-users/2009-November/050175.... . > What a pity, It can't solve this problem. I can't use freeswitch for my call > center. > Hope new version can solve this !!! _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org -- Anthony Minessale II FreeSWITCH http://www.freeswitch.org/ ClueCon http://www.cluecon.com/ Twitter: http://twitter.com/FreeSWITCH_wire AIM: anthm MSN:anthony_minessale@hotmail.com GTALK/JABBER/ PAYPAL:anthony.minessale@gmail.com IRC: irc.freenode.net #freeswitch FreeSWITCH Developer Conference sip:888@conference.freeswitch.org googletalk:conf+888@conference.freeswitch.org pstn:+19193869900