Of course the error didn't show up in the 4 hours I had the sip trace on... I downgraded the firmware on the Polycom 301's to 3.3.1RevB in stead of 3.2.2 and don't seem to be having the problem any more. If it comes back, we'll break out sip trance again to see what's up. Thanks! -Troy On Jan 27, 2010, at 3:31 PM, Anthony Minessale wrote:
try turning on sip trace as well to see the sip traffic
sofia profile internal siptrace on (from cli) probably its something that said it could do session timers but was lying
On Wed, Jan 27, 2010 at 2:05 PM, Troy Anderson <troy@tlainvestments.com> wrote: We are experiencing an odd issue. We have many calls that don't drop, but some do after being up a minute or two.
The reason code is NORMAL_TEMPORARY_FAILURE and the sip status that is triggering that is 503 (Service Unavailable). With only one or two calls up at a time, I don't think it's a session limit issue (set to 1000).
Here is the console log from just before the 503 status - any help is greatly appreciated!
2010-01-27 12:49:11.879251 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [calling][0] 2010-01-27 12:49:11.899334 [INFO] sofia.c:597 Update Callee ID to "400" <400> 2010-01-27 12:49:11.919018 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [ready][200] 2010-01-27 12:49:11.919018 [DEBUG] sofia.c:4011 Duplicate SDP v=0 o=- 1264621687 1264621687 IN IP4 192.168.0.46 s=Polycom IP Phone c=IN IP4 192.168.0.46 t=0 0 a=sendrecv m=audio 2222 RTP/AVP 0 8 18 127 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:127 telephone-event/8000
2010-01-27 12:50:06.068999 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [calling][0] 2010-01-27 12:50:06.108877 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [ready][200] 2010-01-27 12:50:06.108877 [DEBUG] sofia.c:4011 Duplicate SDP v=0 o=- 1264621687 1264621687 IN IP4 192.168.0.46 s=Polycom IP Phone c=IN IP4 192.168.0.46 t=0 0 a=sendrecv m=audio 2222 RTP/AVP 0 8 18 127 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:127 telephone-event/8000
2010-01-27 12:51:05.259614 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [calling][0] 2010-01-27 12:51:05.298972 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [ready][200] 2010-01-27 12:51:05.298972 [DEBUG] sofia.c:4011 Duplicate SDP v=0 o=- 1264621687 1264621687 IN IP4 192.168.0.46 s=Polycom IP Phone c=IN IP4 192.168.0.46 t=0 0 a=sendrecv m=audio 2222 RTP/AVP 0 8 18 127 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:127 telephone-event/8000
2010-01-27 12:52:05.369138 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [calling][0] 2010-01-27 12:52:05.399251 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [ready][200] 2010-01-27 12:52:05.399251 [DEBUG] sofia.c:4011 Duplicate SDP v=0 o=- 1264621687 1264621687 IN IP4 192.168.0.46 s=Polycom IP Phone c=IN IP4 192.168.0.46 t=0 0 a=sendrecv m=audio 2222 RTP/AVP 0 8 18 127 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:127 telephone-event/8000
2010-01-27 12:53:09.599069 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [calling][0] 2010-01-27 12:53:09.599069 [DEBUG] sofia.c:4003 Channel sofia/internal/400@192.168.0.31 entering state [terminating][503] 2010-01-27 12:53:09.599069 [NOTICE] sofia.c:4647 Hangup sofia/internal/400@192.168.0.31 [CS_EXECUTE] [NORMAL_TEMPORARY_FAILURE] 2010-01-27 12:53:09.599069 [DEBUG] switch_ivr_bridge.c:466 sofia/internal/400@192.168.0.31 ending bridge by request from write function
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