What condition do you have set in your dial plan, what are the logs showing. You can see many provider examples here https://wiki.freeswitch.org/wiki/SIP_Provider_Examples Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Vik Killa Sent: Tuesday, January 14, 2014 4:00 PM To: FreeSWITCH Users Help Subject: Re: [Freeswitch-users] Unable to make outbound calls What dialplan entry is executing? On Tue, Jan 14, 2014 at 3:39 PM, Ian McMaster <ian.mcmaster@gmail.com<mailto:ian.mcmaster@gmail.com>> wrote: Apologies for a simple newbie question. Following examples in the first two FreeSWITCH books, have been able to set up a SIP gateway, register, and receive calls. However I can't make calls. The dialplan is being entered, but 'hangs' at switch_channel.c:1055 New Channel sofia/external/16475551212<tel:16475551212> a) The provider name is "babytel". b) The dial plan bridge is to data="sofia/gateway/babytel/$1" (as per the books) c) The provider xml file is in conf/sip_profiles/external (as per the books) d) sofia status Name: external::babytel Type: gateway State: REGED Why is the bridge channel called "sofia/external/...."? And not "sofia/babytel/..."? Why does sofia status show "external::<provider>" (the books just show the provider name)? Can anyone explain why the bridge to the gateway does not occur? Thank you, Ian. _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org<mailto:consulting@freeswitch.org> http://www.freeswitchsolutions.com FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org<mailto:FreeSWITCH-users@lists.freeswitch.org> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org