Provider.xml located in directory:default: Note: I tried to register the provider through the sip_provider/outbound location but would not register. I have set up a simple dialplan to call my cell phone. The call comes in and connects fine but the outgoing doesn't work. Below is the outgoing dial plan. Can anyone help - Thanks. <file:///E:\vpoint.xml##> - <include> <file:///E:\vpoint.xml##> - <user id="xxxxxxxxxx"> <!-sip provider user name same as phone number --> <file:///E:\vpoint.xml##> - <gateways> <file:///E:\vpoint.xml##> - <gateway name="xx.xxx.xx.xx"> <!-sip provider ip address --> <param name="username" value="xxxxxxxxx" /> <!-sip provider user name, same as phone number --> <param name="password" value="xxxxxx" /> <!- Sip provider password <param name="expire-seconds" value="600" /> <param name="register" value="true" /> <param name="retry_seconds" value="5" /> <param name="context" value="public" /> </gateway> </gateways> <file:///E:\vpoint.xml##> - <params> <param name="password" value="xxxxxxxx" /> </params> </user> </include> LLocated in my default.xml in the conf/dialplan <file:///E:\default.xml##> - <extension name="outbound"> <file:///E:\default.xml##> - <condition field="destination_number" expression="mycellphonenumber"> <action application="set" data="effective_caller_id_number=sipproviderusername@sipprovideripaddres s" /> <action application="bridge" data="sofia/gateway/sipprovideripaddress/mycellphonenumber" /> </condition> </extension>