Hi I would like to allow a person with a softphone app to register with Freeswitch (extension 1111) when they are outside the office network. I would like to to implement this using an external profile. According to the wiki page (http://wiki.freeswitch.org/wiki/External_profile) I just need to create a copy of the "conf/sip_profiles/external.xml" file and change the port number to 5090 (and also open the port on the modem). When I do a "sofia status", this new gateway does not show up and to be honest, I don't quite understand how that works and what else to read to make sense of what to do. What are the ways in which other Freeswitch admins are granting access to external devices? ps. just to confirm, do I set external_rtp_ip and external_sip_ip to the fix IP address that my ISP has given me - the one that is shown by www.whatsmyip.org? Please help Thanks O.