Web interface on Polycom version 3 is almost useless, version 4 has much improved that. Those phones were designed to be configured using a http/https/tftp/ftp provisioning server. The 501 is long EOL and are not getting any updates for many years. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS -----Original Message----- From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Luis Daniel Lucio Quiroz Sent: Wednesday, December 31, 2014 5:32 AM To: FreeSWITCH Users Help Subject: [Freeswitch-users] Polycom horror story Hello, Using Freeswitch 1.4.14 with multitenant, I can not make this @#$@%# telephone to register: model: Soundpoint IP501 firmware: 3.1.8.0070 I have done next: NDLB-force-rport with true and safe values No nat involved (switch and phone on same segment) I have tried multiple combinations of configurations on the phone (using web interface). with or without proxy, different sip extensions, different passwords, different ports. I always get 403 error code. however, i can register only if i do next: after telephone is booted, i edit sip password using the phone keypad. And telephone register. This makes me thing it is a bug on the polycom and has nothing to do with Freeswitch. It works on all other phones I have, snom, bria, linphone. But here I am, maybe someone has workarround this somehow. LD _________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com Official FreeSWITCH Sites http://www.freeswitch.org http://confluence.freeswitch.org http://www.cluecon.com FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org