The useful error that should say why its doing this is truncated from the snippet of log you posted. Can you post more log? On Sep 4, 2013, at 8:15 AM, Carlo Dimaggio <jaasmailing@gmail.com> wrote:
Hi All,
I have 2 IVR (ext 1200 and 1201) in which I don't use menu-sub action but menu-app-exec with transfer. (<entry action="menu-exec-app" digits="1" param="transfer 1201 XML domain"/>
I would like to navigate the tree in this way: external phone (SIP Trunk) -> IVR 1200 -> (option 1) -> IVR 1201 -> (option 1) -> extension 201.
But there is a problem when IVR 1202 try to transfer the call to extension 201:
EXECUTE sofia/external/<EXT_Number>@<ITSP> bridge(user/201@domain) [...] 2013-09-04 14:02:54.450559 [NOTICE] switch_ivr_originate.c:2651 Cannot create outgoing channel of type [user] cause: [EXCHANGE_ROUTING_ERROR] 2013-09-04 14:02:54.450559 [DEBUG] switch_ivr_originate.c:3622 Originate Resulted in Error Cause: 25 [EXCHANGE_ROUTING_ERROR] 2013-09-04 14:02:54.450559 [INFO] mod_dptools.c:3096 Originate Failed. Cause: EXCHANGE_ROUTING_ERROR
It is strange because when I navigate the tree from a local extension, all is fine (ext 200 -> IVR -> IVR -> ext 201).
What could be the problem? Some variable should be set/unset?