Hi Karol, From the wiki: sofia_presence_data list|status|rpid|user_agent [profile/]<user>@domain It appears that <user>@domain is REQUIRED. Your command is not sending that information. I have a mutli-tenant system so I MUST supply the domain for the command to return data for me. This did not work for me: sofia_presence_data list */220 but this did: sofia_presence_data list */220@[multi-tenant domain name here] status|rpid|user_agent|network_ip|network_port unknown|unknown|Cisco/SPA504G-7.5.5|108.34.38.58|5063 +OK Perhaps someone can explain why it ALWAYS says “unknown”. I have checked when registered, OFF, dialing and in a call. The result is always “unknown”. Hope that helps, Sean From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Karol Matuszewski Sent: Thursday, May 22, 2014 8:52 AM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] Enabling presence Hi, I use Jitsi for my SIP client. Some of internal profiles I have in my contact list. The problem is that I could not see presence status of all my contacts (all of them are registered in FS server). Solution described in above link was not helpful: http://www.microweb10.com/index.php/en/tutorials/enable-presence-fs I still have an error in fs_cli: freeswitch@internal> sofia_presence_data list -ERR no reply Has anyone realizes what might be the problem? -- Regards, Karol Matuszewski