add your members in fifo.conf.xml in the <fifos></fifos> section and reload mod_fifo. http://wiki.freeswitch.org/wiki/Mod_fifo#Configure_for_Agent_Callback http://wiki.freeswitch.org/wiki/Simple_call_center_using_mod_fifo On Wed, Oct 13, 2010 at 2:19 AM, Kyle Haefner <Kyle.Haefner@colostate.edu> wrote:
Hi All, I'm pretty new to freeswitch :) I'm trying to set up the following scenario: 1. A caller calls in is greeted by a message that says, "Please hold while your party is located" 2. The caller is placed on hold 3. An outbound call sequentially rings cell phones through a gateway 4. If a cellphone answers the "agent" must push a digit (to verify they are not voice mail) 5. If a digit is pushed the agent is connected to the caller I'm trying to implement this using mod_fifo, however when I add the caller to the fifo, processing of that extension stops and I can't ever call and test the cellphone to add them as a member of the fifo. <context name="custom"> <extension name="FIFO-Call"> <condition field="destination_number" expression="^(100)$"> - <action application="answer"/> <action application="playback" data="/usr/local/freeswitch/sounds/en/us/callie/misc/noc_intro.wav"/> <action application="fifo" data="noc_fifo in nowait"/> <action application="sleep" data="300"/> <action application="set" data="effective_caller_id_number=${outbound_caller_id_number}"/> <action application="set" data="effective_caller_id_name=${outbound_caller_id_name}"/> <action application="set" data="ringback=${us-ring}"/> <action application="set" data="call_timeout=60"/> <action application="set" data="group_confirm_file=/usr/local/freeswitch/sounds/en/us/callie/misc/prove_youre_human.wav"/> <action application="set" data="group_confirm_key=4"/> <action application="set" data="fifo_member(add noc_fifo {fifo_member_wait=nowait}sofia/custom_dialplan/89883757@pstn-gateway:5060)"/> </condition> </extension> </context>
Any help would be greatly appreciated! Kyle _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
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