Are they ignoring the options packet we send them or are they maybe getting lost behind NAT? we send an OPTIONS and even if we get a error back we consider that a successful reply. We did have a patch into SVN very recently to correct a problem with OPTIONS ping in a NAT situation. Maybe try latest trunk first then capture the console log with sip traffic in place if it still does not work so we can have a look. to capture the log use these 2 commands from the cli. sofia profile internal siptrace on console loglevel debug On Mon, Jul 13, 2009 at 7:59 AM, Andy <andy@fabulous4.co.uk> wrote:
Hi,
I'm fairly sure my problem lies with my voip provider VoipTalk but wonder if you could help me understand a couple of things. My config is very simple, I'm using freeswitch to accept incoming calls via a voip gateway and record messages. Here's the problem:
- When freeswitch starts the gateways are all created and register correctly
- I have the ping parameter set to make sure the gateway stays alive.
- The first time freeswitch pings the gateway it fails even though the registration appears intact as calls are still coming through to freeswitch
- Freeswitch then tries to re-register the gateway but this fails. The SIP trace shows an Unauthorized message and the actual log entry is 'Registration Failed with status Operation has no matching challenge [904]'
- eventually the registration times out with my provider and all is lost.
- if I call 'sofia profile external restart' or restart the software this fixes the problem
My questions are:
1) Why would the ping fail when the registration appears to be intact? 2) Whay would the auto re-register not work but a restart would?
This ones driving me nuts so any help greatly appreciated.
regards Andy
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