Try either changing the user context to My_IP or if this is a single tenant/domain add force-register-domain=$${domain} to the sip profile. Thanks, Moishe Grunstein Tornado Computer Systems, Inc. 212.400.7650 888.IPPBX.US Service Request Email: support@nysolutions.com<mailto:support@nysolutions.com> Polycom Certified VAR Microsoft Small Business Specialist, Cisco SMB Select Certified [cid:image001.jpg@01C72F94.9EE45D60]<http://www.nysolutions.com/> Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Iwada Eja Sent: Tuesday, June 03, 2014 2:35 PM To: freeswitch-users@lists.freeswitch.org Subject: [Freeswitch-users] User Not found Hi, Im Completely new to Freeswitch and appreciating it Im trying to dynamically register a user using mod_lua, This is the returned XML from my lua script <include> <user id="9090"> <params> <param name="password" value="9090"/> <param name="vm-password" value="7000"/> </params> <variables> <variable name="toll_allow" value="domestic,international,local"/> <variable name="accountcode" value="7000"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Jude"/> <variable name="effective_caller_id_number" value="Jude"/> <variable name="outbound_caller_id_name" value="$${outbound_caller_name}"/> <variable name="outbound_caller_id_number" value="$${outbound_caller_id}"/> <variable name="callgroup" value="techsupport"/> </variables> </user> </include> however each time i try to make a call with that user, i get a " Can't find user [9090@My_IP] from My_IP You must define a domain called 'My_ip' in your directory and add a user with the id="9090" attribute and you must configure your device to use the proper domain in it's authentication credentials. " However, if i manually create a 9090.xml file adding the same contents, everything works as should this is my lua.conf <param name="xml-handler-script" value="dp.lua"/> <param name="xml-handler-bindings" value="directory"/> Any help would is highly appreciated!. Thank You --