Hi, I am unable to get FS to send and receive faxes and I hope someone can give me a hand. When sending the fax, I get the following error from sock2me: Sending Fax filename: [/home/anne/abcd.tiff] from 127.0.0.1:9015 -> 127.0.0.1:9016 Phase B handler on session 0 - (0x80) DIS Phase E handler on session 0 - (14) TIFF/F file cannot be opened Phase E: bit rate 9600 Phase E: ECM on Phase E: pages transferred 0 Phase E: image size 0 x 0 Phase E: image resolution 0 x 0 Phase E: bad rows 0 Phase E: longest bad row run 0 Phase E: coding method ??? Phase E: image size 0 bytes Phase E: local ident 'Socket 2 ME' Phase E: remote ident '' Phase E: Remote was made in 'Japan' Phase E: Remote was made by 'Sharp/Olivetti' Done There should not be problem with permission, as I can do the following: ser:/usr/local/freeswitch# ls -al /home/anne/abc.tiff -rw-r--r-- 1 anne anne 15344 2008-04-26 22:06 /home/anne/abc.tiff When attempting to send from FS, there is no response from sock2me. In the console, I get the following: 2008-04-27 08:41:30 [INFO] mod_dialplan_xml.c:223 dialplan_hunt() Processing 1006->fax@all 2008-04-27 08:41:30 [DEBUG] mod_dialplan_xml.c:107 parse_exten() test conditions destination_number(fax) =~ /^fax$/ 2008-04-27 08:41:30 [DEBUG] switch_core_state_machine.c:96 switch_core_standard_on_ring() sofia/default/1006@192.168.1.104:5060 State Change CS_RING -> CS_EXECUTE 2008-04-27 08:41:30 [DEBUG] switch_core_session.c:670 switch_core_session_signal_state_change() Kill sofia/default/ 1006@192.168.1.104:5060 [BREAK] 2008-04-27 08:41:30 [DEBUG] switch_core_state_machine.c:460 switch_core_session_run() (sofia/default/1006@192.168.1.104:5060) State RING going to sleep 2008-04-27 08:41:30 [DEBUG] switch_core_state_machine.c:406 switch_core_session_run() sofia/default/1006@192.168.1.104:5060 Running State Change CS_EXECUTE 2008-04-27 08:41:30 [DEBUG] switch_core_state_machine.c:470 switch_core_session_run() (sofia/default/1006@192.168.1.104:5060) State EXECUTE 2008-04-27 08:41:30 [DEBUG] mod_sofia.c:156 sofia_on_execute() sofia/default/1006@192.168.1.104:5060 SOFIA EXECUTE 2008-04-27 08:41:30 [DEBUG] switch_core_state_machine.c:129 switch_core_standard_on_execute() Standard EXECUTE 2008-04-27 08:41:30 [DEBUG] switch_core_state_machine.c:142 switch_core_standard_on_execute() sofia/default/1006@192.168.1.104:5060Execute answer() 2008-04-27 08:41:30 [DEBUG] switch_core_state_machine.c:142 switch_core_standard_on_execute() sofia/default/1006@192.168.1.104:5060Execute echo(get a fax=======================>) 2008-04-27 08:41:30 [DEBUG] switch_core_io.c:347 switch_core_session_read_frame() Engaging Read Buffer at 480 bytes 2008-04-27 08:41:58 [DEBUG] sofia.c:219 sofia_event_callback() event [nua_i_outbound] status [102][NAT binding changed] session: n/a 2008-04-27 08:41:58 [DEBUG] sofia.c:345 sofia_event_callback() nua_i_outbound: unknown event 8: 102 NAT binding changed 2008-04-27 08:41:58 [DEBUG] sofia_reg.c:87 sofia_reg_check_gateway() registered callwithus 2008-04-27 08:42:01 [DEBUG] sofia.c:1565 sofia_handle_sip_i_state() Channel sofia/default/1006@192.168.1.104:5060 entering state [terminated] 2008-04-27 08:42:01 [NOTICE] sofia.c:1962 sofia_handle_sip_i_state() Hangup sofia/default/1006@192.168.1.104:5060 [CS_EXECUTE] [NORMAL_CLEARING] 2008-04-27 08:42:01 [DEBUG] switch_channel.c:1355 switch_channel_perform_hangup() Kill sofia/default/1006@192.168.1.104:5060[KILL] 2008-04-27 08:42:01 [DEBUG] switch_core_session.c:670 switch_core_session_signal_state_change() Kill sofia/default/ 1006@192.168.1.104:5060 [BREAK] 2008-04-27 08:42:01 [DEBUG] switch_core_state_machine.c:470 switch_core_session_run() (sofia/default/1006@192.168.1.104:5060) State EXECUTE going to sleep 2008-04-27 08:42:01 [DEBUG] switch_core_state_machine.c:406 switch_core_session_run() sofia/default/1006@192.168.1.104:5060 Running State Change CS_HANGUP 2008-04-27 08:42:01 [DEBUG] switch_core_state_machine.c:434 switch_core_session_run() (sofia/default/1006@192.168.1.104:5060) State HANGUP 2008-04-27 08:42:01 [DEBUG] mod_sofia.c:255 sofia_on_hangup() Channel sofia/default/1006@192.168.1.104:5060 hanging up, cause: NORMAL_CLEARING 2008-04-27 08:42:01 [DEBUG] switch_core_state_machine.c:46 switch_core_standard_on_hangup() Standard HANGUP sofia/default/ 1006@192.168.1.104:5060, cause: NORMAL_CLEARING 2008-04-27 08:42:01 [DEBUG] switch_core_state_machine.c:434 switch_core_session_run() (sofia/default/1006@192.168.1.104:5060) State HANGUP going to sleep 2008-04-27 08:42:01 [DEBUG] switch_core_session.c:730 switch_core_session_thread() Session 160 (sofia/default/ 1006@192.168.1.104:5060) Locked, Waiting on external entities 2008-04-27 08:42:01 [NOTICE] switch_core_session.c:748 switch_core_session_thread() Session 160 (sofia/default/ 1006@192.168.1.104:5060) Ended 2008-04-27 08:42:01 [NOTICE] switch_core_session.c:750 switch_core_session_thread() Close Channel sofia/default/ 1006@192.168.1.104:5060 [CS_HANGUP] 2008-04-27 08:42:01 [DEBUG] switch_core_media_bug.c:284 switch_core_media_bug_remove_all() Removing BUG from sofia/default/ 1006@192.168.1.104:5060 Can someone please kindly tell me what the problem could be and how can I fix it? Thanks alot for all you kind input. Best Regards, Pete