The agent could transfer the caller to another extension. 2009/3/19 Matthew Fong <mattdfong@gmail.com>
Hi Anthony, I installed the patch, but I don't think it accomplishes what I want.
I want the opposite, I want the fifo caller to continue along with the dialplan after the agent (consumer) is finished with servicing the call. This might be useful in situations where there could be an IVR recording customer satisfaction results of the agent servicing the call. As is, FS ends the caller's channel after finishing up in the fifo (ie, agent (consumer) disconnects or hangsup)--there should be life after s/he has been serviced by an agent (preferably continuing on in the dialplan).
If I'm confused and missing something obvious, please correct me... Thanks
--matt
2009/3/19 Anthony Minessale <anthony.minessale@gmail.com>
This is the patch
http://jira.freeswitch.org/browse/MODAPP-237
it's not added yet.
2009/3/18 Matthew Fong <mattdfong@gmail.com>
I upgraded to
FreeSWITCH Version 1.0.trunk (12654M)
but caller is still being hungup (and not continuing on with dialplan) after agent disconnect with hangup_after_bridge=false
Is there a separate patch I need to apply? Thanks.
--matt
On Wed, Mar 18, 2009 at 11:39 AM, Matthew Fong <mattdfong@gmail.com>wrote:
Hi Anthony, thanks for the reply. I've searched thru jira, and didn't find anything when searching for fifo that was recently updated or related, except
http://jira.freeswitch.org/browse/MODAPP-189
and I'm not sure if this does what I need. Was this what you were referring to? Thanks.
--matt
2009/3/17 Anthony Minessale <anthony.minessale@gmail.com>
there is a patch in jira that will implement this feature about to be
added
2009/3/17 Matthew Fong <mattdfong@gmail.com>
I apologize if this is a double post to -dev. I'm not sure why I don't see my message appearing, so I'm going to try again in the -user list (first timer posting here ;).
I have a situation where it would be useful for a caller not to be hungup, after finishing the "fifo in" execution (when the agent disconnects the call or the agent hangs-up). The caller is automatically hungup, in this situation. It would be preferable if the caller channel went further along the dial plan. I thought I might get lucky implementing this setting with hangup_after_bridge to false, but fifo does not utilize this variable. I tried looking thru the mod_fifo.c source, but my c skills are minimal. I also tried executing fifo in a lua app and setting setAutoHangup(false), but that also did not work. Any chance this could be done as a feature enhancement? Thanks.
--matt
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