Re: [Freeswitch-users] Automatic call distribution

On Thu, Jun 18, 2009 at 5:06 AM, selva kumar <panselva@gmail.com> wrote:

Hi, I have setup FS for both inbound and outbound.It is working fine. Now I would like to configure Automatic Call Distribution(ACD).How to configure it in Freeswitch?

Start with this: http://wiki.freeswitch.org/wiki/Mod_fifo You can set up agents to be off-hook or on-hook and they can wait for calls. Enjoy! -MC

Sam

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