Dear All. I use a Yealink T20 and i see message in display, but i can't read the messages, always received a message to say "Your session is incorrect" My user config /usr/local/freeswicth/conf/directory/default/56448908901.xml <?xml version="1.0" ?> <include> <user id="56448908901"> <params> <param name="password" value="Fernando2013"/> <param name="vmpassword" value="123"/> </params> <variables> <variable name="toll_allow" value="domestic,international,local"/> <variable name="calls_max_intl" value="1"/> <variable name="accountcode" value="1"/> <variable name="user_context" value="default"/> <variable name="effective_caller_id_name" value="Extension 56448908901"/> <variable name="effective_caller_id_number" value="56448908901"/> <variable name="outbound_caller_id_name" value="56448908901"/> <variable name="outbound_caller_id_number" value="56448908901"/> <variable name="tarifa" value="1"/> <variable name="callgroup" value="1"/> </variables> </user> </include> I try to read messages from xlite but the registration for voicemail failed too. My dialplan: <extension name="vmain"> <condition field="destination_number" expression="^vmain$|^4000$|^\*98$"> <action application="answer"/> <action application="sleep" data="1000"/> <action application="voicemail" data="check default ${domain_name}"/> </condition> </extension> But when i try to use users like 1000.xml the mailbox works fine so i can read messages. Any idea what is my problem or how i can access the mailbox for user 56448908901 My log: 2014-02-13 02:41:00.335758 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [es] 2014-02-13 02:41:00.575759 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [es] 2014-02-13 02:41:00.595771 [DEBUG] switch_ivr_play_say.c:251 Handle play-file:[voicemail/vm-enter_id.wav] (es:es) 2014-02-13 02:41:00.595771 [DEBUG] switch_ivr_play_say.c:1319 Codec Activated L16@8000hz 1 channels 20ms 2014-02-13 02:41:01.735759 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 5:960 2014-02-13 02:41:01.735759 [DEBUG] switch_channel.c:489 RECV DTMF 5:960 2014-02-13 02:41:01.735759 [DEBUG] switch_ivr_play_say.c:1723 done playing file /usr/local/freeswitch/sounds/es/mx/maria/voicemail/vm-enter_id.wav 2014-02-13 02:41:02.315758 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 6:800 2014-02-13 02:41:02.315758 [DEBUG] switch_channel.c:489 RECV DTMF 6:800 2014-02-13 02:41:04.115756 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 4:480 2014-02-13 02:41:04.115756 [DEBUG] switch_channel.c:489 RECV DTMF 4:480 2014-02-13 02:41:04.435757 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 4:640 2014-02-13 02:41:04.435757 [DEBUG] switch_channel.c:489 RECV DTMF 4:640 2014-02-13 02:41:05.535759 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 8:480 2014-02-13 02:41:05.535759 [DEBUG] switch_channel.c:489 RECV DTMF 8:480 2014-02-13 02:41:05.915756 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 9:480 2014-02-13 02:41:05.915756 [DEBUG] switch_channel.c:489 RECV DTMF 9:480 2014-02-13 02:41:06.295757 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 0:480 2014-02-13 02:41:06.295757 [DEBUG] switch_channel.c:489 RECV DTMF 0:480 2014-02-13 02:41:06.755757 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 8:480 2014-02-13 02:41:06.755757 [DEBUG] switch_channel.c:489 RECV DTMF 8:480 2014-02-13 02:41:07.175760 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 9:480 2014-02-13 02:41:07.175760 [DEBUG] switch_channel.c:489 RECV DTMF 9:480 2014-02-13 02:41:07.555757 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 0:480 2014-02-13 02:41:07.555757 [DEBUG] switch_channel.c:489 RECV DTMF 0:480 2014-02-13 02:41:08.595759 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 1:640 2014-02-13 02:41:08.595759 [DEBUG] switch_channel.c:489 RECV DTMF 1:640 2014-02-13 02:41:18.615756 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [es] 2014-02-13 02:41:18.635764 [DEBUG] switch_ivr_play_say.c:251 Handle play-file:[voicemail/vm-enter_pass.wav] (es:es) 2014-02-13 02:41:18.635764 [DEBUG] switch_ivr_play_say.c:1319 Codec Activated L16@8000hz 1 channels 20ms 2014-02-13 02:41:22.115757 [DEBUG] switch_ivr_play_say.c:1723 done playing file /usr/local/freeswitch/sounds/es/mx/maria/voicemail/vm-enter_pass.wav 2014-02-13 02:41:22.235757 [DEBUG] switch_ivr_play_say.c:251 Handle say:[#] (es:es) 2014-02-13 02:41:22.235757 [DEBUG] switch_ivr_play_say.c:1319 Codec Activated L16@8000hz 1 channels 20ms 2014-02-13 02:41:23.655758 [DEBUG] switch_ivr_play_say.c:1723 done playing file /usr/local/freeswitch/sounds/es/mx/maria/ascii/35.wav 2014-02-13 02:41:24.195758 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 1:1120 2014-02-13 02:41:24.195758 [DEBUG] switch_channel.c:489 RECV DTMF 1:1120 2014-02-13 02:41:24.695757 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 2:640 2014-02-13 02:41:24.695757 [DEBUG] switch_channel.c:489 RECV DTMF 2:640 2014-02-13 02:41:25.215759 [DEBUG] switch_rtp.c:5269 RTP RECV DTMF 3:640 2014-02-13 02:41:25.215759 [DEBUG] switch_channel.c:489 RECV DTMF 3:640 2014-02-13 02:41:35.235758 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [es] 2014-02-13 02:41:35.255765 [DEBUG] switch_ivr_play_say.c:251 Handle play-file:[voicemail/vm-fail_auth.wav] (es:es) 2014-02-13 02:41:35.255765 [DEBUG] switch_ivr_play_say.c:1319 Codec Activated L16@8000hz 1 channels 20ms 2014-02-13 02:41:37.375756 [DEBUG] switch_ivr_play_say.c:1723 done playing file /usr/local/freeswitch/sounds/es/mx/maria/voicemail/vm-fail_auth.wav 2014-02-13 02:41:37.575758 [DEBUG] switch_ivr_play_say.c:70 No language specified - Using [es] 2014-02-13 02:41:37.595765 [DEBUG] switch_ivr_play_say.c:251 Handle play-file:[voicemail/vm-enter_id.wav] (es:es) 2014-02-13 02:41:37.595765 [DEBUG] switch_ivr_play_say.c:1319 Codec Activated L16@8000hz 1 channels 20ms Regards