Also When the script listening on port 9090 is executing, the call is not transferred to any of the agents. On Mon, Jun 24, 2013 at 12:27 PM, Ashish gautam <ashish@nms.co.in> wrote:
I have this in my dialplan:
<include> <extension name="cool_fifo"> <condition field="destination_number" expression="^(47673503)$"> <action application="answer"/> <action application="socket" data="127.0.0.1:9090 async full"/> <action application="record_session" data="$${base_dir}/recordings/${uuid}.wav"/
<action application="callcenter" data="acd@default"/> <action application="hangup" data="NORMAL_CLEARING"/> </condition> </extension> </include>
Only the CHANNEL_HANGUP event is thrown to the script which listens on port 9090. No other event is thrown.
On Fri, Jun 21, 2013 at 6:10 PM, Antonio Teixeira <eagle.antonio@gmail.com
wrote:
You should already have call center events been printed into the console.
simply join the call center module as a agent or member. and a new event pops ..
On 6/21/13 1:32 PM, Ashish gautam wrote:
I have an external script which simply listens on port 9090 on the same server and throws anything received on the console, I want this script to listen to the event generated by mod_callcenter.
Can this happen?
On Fri, Jun 21, 2013 at 3:49 PM, Antonio Teixeira < eagle.antonio@gmail.com> wrote:
Hello Not a Perl fan so i will assume everything is OK from a sytanx point of view.
Now dont do my $result = $fs->api("callcenter_config queue list members acd@default "); print $result;
The trick here is that the program will only monitor events it will not send .. so
#!/usr/bin/perl use ESL; our $host = "10.1.30.236"; our $port = 8021; our $password = "ClueCon";
my $fs = new ESL::ESLconnection($host, $port, $password);
# Listen to All events if($fs->connected()){ $fs->events("plain","all"); }
while($fs->connected()){
print "while\n"; my $reply = $fs->recvEventTimed(1000);
if($reply){
//just print the event here e.serialize() } }
Now with a soft phone call the call center you should start receiving events then you just need to narrow it down If this doesn't work try the following:
You are capturing ALL FS events this means you will get stuff like HEARTBEAT and so on if you *dont* RECEIVE anything there is a problem with your script.
First get the basic right , make the program connecr and listen for all events. Then tackle the callcenter part ..
Todo :
Get the program syntax right
You are registering to get all the events from freeswitch
You are making a loop while($fs->connected()){ you program cant exit "normally" unless you lost the connection from FS
You MUST receive something from FS , this is *mandatory*
All the ESL commands are here http://wiki.freeswitch.org/wiki/Event_Socket_Library http://wiki.freeswitch.org/wiki/Event_Socket_Library#Simple_Perl_Example
Just keep trying esl requires more work than normal "libraries" but its worth it also read the ESL manual.
Antonio
On 6/21/13 10:58 AM, Ashish gautam wrote:
I have done this in a perl script:
#!/usr/bin/perl use ESL; our $host = "10.1.30.236"; our $port = 8021; our $password = "ClueCon";
my $fs = new ESL::ESLconnection($host, $port, $password); # Listen to All events if($fs->connected()){ $fs->events("plain","all"); }
while($fs->connected()){ print "while\n"; my $reply = $fs->recvEventTimed(1000); if($reply){ my $event_name = $reply->getHeader("CC-Action"); if($event_name eq 'member-queue-start'){ my $session_uuid = $reply->getHeader("CC-Member-Session-UUID"); my $session_cnum = $reply->getHeader("CC-Member-CID-Number"); } } } 1;
The script ends showing nothing. Where is the problem? On Fri, Jun 21, 2013 at 2:42 PM, Antonio Teixeira < eagle.antonio@gmail.com> wrote:
Callcenter Events http://wiki.freeswitch.org/wiki/Mod_callcenter#Events
ESL Inbound http://wiki.freeswitch.org/wiki/Mod_event_socket#Inbound
The trick Make a program in *whatever* ( extra points for doing it in asm) Connect to FS send send "gimme all the events" or you can narrow it down a bit ... And handle the events on your code
" Taken from a old script of mine "
con = ESLconnection("192.168.0XXXXXX","8021","ClueCon")
if con.connected:
// Gimme all the events OR you can narrow this ... con.events("plain", "all");
while con.connected(): e = con.recvEventTimed(1000)
if e and e.getHeader("Event-Name") == 'CUSTOM' and e.getHeader("Event-Subclass") == 'callcenter::info':
On 6/21/13 9:56 AM, Ashish gautam wrote:
Hi,
I am working with mod_callcenter. I want FS to send event data to an external script on two events when they happen. first when a caller is just answered and is in waiting state. Second, when he is connected to any agent.
I have written this line in the dialplan:
<action application="socket" data="127.0.0.1:8022 async full"/>
is it going to do something?
Please throw some light on it.
-- Ashish Gautam
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Ashish Gautam
Nucleus Microsystems (Pvt.) Ltd.
Ph. 011 47574758
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Ashish Gautam
Nucleus Microsystems (Pvt.) Ltd.
Ph. 011 47574758
_________________________________________________________________________ Professional FreeSWITCH Consulting Services:consulting@freeswitch.orghttp://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Serverhttp://www.cudatel.com
Official FreeSWITCH Siteshttp://www.freeswitch.orghttp://wiki.freeswitch.orghttp://www.cluecon.com
FreeSWITCH-users mailing listFreeSWITCH-users@lists.freeswitch.orghttp://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-usershttp://www.frees...
_________________________________________________________________________ Professional FreeSWITCH Consulting Services: consulting@freeswitch.org http://www.freeswitchsolutions.com
FreeSWITCH-powered IP PBX: The CudaTel Communication Server http://www.cudatel.com
Official FreeSWITCH Sites http://www.freeswitch.org http://wiki.freeswitch.org http://www.cluecon.com
FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org
-- Ashish Gautam
Nucleus Microsystems (Pvt.) Ltd.
Ph. 011 47574758
-- Ashish Gautam Nucleus Microsystems (Pvt.) Ltd. Ph. 011 47574758