lol, nevermind, i missed the variable! thanks for everyone's help, consider this issue resolved! On Fri, Aug 12, 2011 at 1:12 PM, vip killa <vipkilla@gmail.com> wrote:
I've been informed that i need to use xml_cdr to log the B-leg. But i dont see a way to log the digits_dialed variable using xml_cdr. with cdr_csv you use templates. is there something similar with xml_cdr? Thanks for everyones help so far.
On Fri, Aug 12, 2011 at 8:23 AM, vip killa <vipkilla@gmail.com> wrote:
I apologize, I got that to work by adding ${digits_dialed} to cdr_csv.conf.xml Still, it only records the digits from the A leg, anyway to make it record digits from the B leg?
On Fri, Aug 12, 2011 at 8:16 AM, vip killa <vipkilla@gmail.com> wrote:
I just looked at the CDR CSVs, I don't see the digits dialed in there... there is nothing in wiki on how to use this either. How can I see the digits_dialed variable in the CDR?
On Thu, Aug 11, 2011 at 6:32 PM, Anthony Minessale < anthony.minessale@gmail.com> wrote:
digits_dialed variable available in the cdr will contain any digits dialed the whole call duration.
On Thu, Aug 11, 2011 at 3:15 PM, Avi Marcus <avi@avimarcus.net> wrote:
According to the wiki, apparently, you can't capture digits from bind_digit_action. So you'll have to use that to trigger a Dialplan_Tools_play_and_get_digits which automatically sets a variable, or getdigits within lua/js (only?) and then save it.
-Avi
On Thu, Aug 11, 2011 at 10:18 PM, vip killa <vipkilla@gmail.com> wrote:
I can't seem to figure out how to store what is collected from bind_digit_action into a channel variable... any ideas?
On Thu, Aug 11, 2011 at 3:07 PM, Avi Marcus <avi@avimarcus.net>
wrote:
> > So some sort of bind_digit_action to collect and use that to set a hangup > hook. I then execute_extension from the action will be the easiest way to do > it, because you have several actions to accomplish. > However, doing this while the other person is on the hook.. sounds like a > bad idea. > -Avi > > On Thu, Aug 11, 2011 at 9:13 PM, vip killa <vipkilla@gmail.com> wrote: >> >> thanks but i'm not interested in paying someone to do this. but yes i >> simply want to collect the digits during the call from the B leg then store >> them in a variable which will rename the file accordingly from the hangup >> hook >> >> On Thu, Aug 11, 2011 at 2:07 PM, Avi Marcus <avi@avimarcus.net> wrote: >>> >>> Oh, you don't want the info in the CDR, you want the info in the >>> recording. Does it have to be in the name, or is an audio tag enough? I'm >>> not sure if tags can work once the recording started... >>> OK, so you can set a hangup hook to rename the file and add the >>> variable with the account code to the end. >>> Whatever you use to capture the DTMF - bind_digit_action or >>> playandgetdigits or anything can set a variable. >>> -Avi Marcus >>> >>> p.s. If you want me to... actually do it for you, I'm available for >>> consulting.. email me offlist. >>> >>> On Thu, Aug 11, 2011 at 8:52 PM, vip killa <vipkilla@gmail.com> wrote: >>>> >>>> I apologize but the caller would not know the account number, it would >>>> be for internal use only. how could xml_cdrs and mod_cdr_csv be used to >>>> stamp a recording? how do you store the DTMF in a channel variable? >>>> >>>> On Thu, Aug 11, 2011 at 12:41 PM, Avi Marcus <avi@avimarcus.net> >>>> wrote: >>>>> >>>>> You can set any channel variable from the dialplan or from a lua >>>>> script. >>>>> I'd reccommend a standalone lua script before the agent gets on the >>>>> phone, which can verify their account number and then present it to the >>>>> agent even. But yes, you can do anything with the dtmf including setting a >>>>> variable which can be saved from the xml_cdrs or mod_cdr_csv or whatever >>>>> other cdr system you use. >>>>> -Avi >>>>> >>>>> On Thu, Aug 11, 2011 at 7:30 PM, vip killa <vipkilla@gmail.com> >>>>> wrote: >>>>>> >>>>>> indeed it may be easier but this is what the client is asking >>>>>> for.... i know it has to be possible... i just need some direction. >>>>>> >>>>>> On Thu, Aug 11, 2011 at 12:22 PM, <covici@ccs.covici.com> wrote: >>>>>>> >>>>>>> Could not the agent just type it on a screen -- it would seem to be >>>>>>> much >>>>>>> easier. >>>>>>> >>>>>>> vip killa <vipkilla@gmail.com> wrote: >>>>>>> >>>>>>> > Hi everyone, >>>>>>> > I'm trying to collect DTMF digits and store them in a channel >>>>>>> > variable so >>>>>>> > when the channel hangs up it uses those digits to "mark" (or >>>>>>> > rename) the >>>>>>> > recording of the call. The DTMF will be entered by the called >>>>>>> > party (i think >>>>>>> > that would be the B-leg?). I've been experimenting with >>>>>>> > "bind_meta_app" and >>>>>>> > "bind_digit_action", it seems like "bind_digit_action" may be the >>>>>>> > one i need >>>>>>> > to use but im not sure. I'll explain the scenario to make things >>>>>>> > more >>>>>>> > clear...we are trying to install this in a call center type >>>>>>> > environment >>>>>>> > where all calls are being recorded. A caller gets an agent, the >>>>>>> > caller gives >>>>>>> > the agent the account number of their case, the agent uses DTMF >>>>>>> > to mark the >>>>>>> > recording of the call with the account number of the caller's >>>>>>> > case. Does >>>>>>> > that make sense? Please let me know if this is possible, thanks. >>>>>>> > >>>>>>> > ---------------------------------------------------- >>>>>>> > Alternatives: >>>>>>> > >>>>>>> > ---------------------------------------------------- >>>>>>> > _______________________________________________ >>>>>>> > Join us at ClueCon 2011, Aug 9-11, Chicago >>>>>>> > http://www.cluecon.com 877-7-4ACLUE >>>>>>> > >>>>>>> > FreeSWITCH-users mailing list >>>>>>> > FreeSWITCH-users@lists.freeswitch.org >>>>>>> > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>>>> > >>>>>>> > UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>>>> > http://www.freeswitch.org >>>>>>> >>>>>>> -- >>>>>>> Your life is like a penny. You're going to lose it. The question >>>>>>> is: >>>>>>> How do >>>>>>> you spend it? >>>>>>> >>>>>>> John Covici >>>>>>> covici@ccs.covici.com >>>>>>> >>>>>>> _______________________________________________ >>>>>>> Join us at ClueCon 2011, Aug 9-11, Chicago >>>>>>> http://www.cluecon.com 877-7-4ACLUE >>>>>>> >>>>>>> FreeSWITCH-users mailing list >>>>>>> FreeSWITCH-users@lists.freeswitch.org >>>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>>>> >>>>>>> UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>>>> http://www.freeswitch.org >>>>>> >>>>>> >>>>>> _______________________________________________ >>>>>> Join us at ClueCon 2011, Aug 9-11, Chicago >>>>>> http://www.cluecon.com 877-7-4ACLUE >>>>>> >>>>>> FreeSWITCH-users mailing list >>>>>> FreeSWITCH-users@lists.freeswitch.org >>>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>>> >>>>>> UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>>> http://www.freeswitch.org >>>>>> >>>>> >>>>> >>>>> _______________________________________________ >>>>> Join us at ClueCon 2011, Aug 9-11, Chicago >>>>> http://www.cluecon.com 877-7-4ACLUE >>>>> >>>>> FreeSWITCH-users mailing list >>>>> FreeSWITCH-users@lists.freeswitch.org >>>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>>> >>>>> UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users >>>>> http://www.freeswitch.org >>>>> >>>> >>>> >>>> _______________________________________________ >>>> Join us at ClueCon 2011, Aug 9-11, Chicago >>>> http://www.cluecon.com 877-7-4ACLUE >>>> >>>> FreeSWITCH-users mailing list >>>> FreeSWITCH-users@lists.freeswitch.org >>>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>>> >>>> UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users >>>> http://www.freeswitch.org >>>> >>> >>> >>> _______________________________________________ >>> Join us at ClueCon 2011, Aug 9-11, Chicago >>> http://www.cluecon.com 877-7-4ACLUE >>> >>> FreeSWITCH-users mailing list >>> FreeSWITCH-users@lists.freeswitch.org >>> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >>> >>> UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users >>> http://www.freeswitch.org >>> >> >> >> _______________________________________________ >> Join us at ClueCon 2011, Aug 9-11, Chicago >> http://www.cluecon.com 877-7-4ACLUE >> >> FreeSWITCH-users mailing list >> FreeSWITCH-users@lists.freeswitch.org >> http://lists.freeswitch.org/mailman/listinfo/freeswitch-users >> UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users >> http://www.freeswitch.org >> > > > _______________________________________________ > Join us at ClueCon 2011, Aug 9-11, Chicago > http://www.cluecon.com 877-7-4ACLUE > > FreeSWITCH-users mailing list > FreeSWITCH-users@lists.freeswitch.org > http://lists.freeswitch.org/mailman/listinfo/freeswitch-users > UNSUBSCRIBE: http://lists.freeswitch.org/mailman/options/freeswitch-users > http://www.freeswitch.org >
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