Dear All, I have setup my inbound extension (in the public.xml) diaplan to transfer to extension 5000 à the demo IVR The recordings come through nicely. From an internal call the demo fine including DTMF recognition but with inbound calls from external source ie pstn line Two problems occur. 1. There is no DTMF recognition 2. If I hangup during the playback the system still plays out the whole IVR Here is my code for the extension. Hopefully someone can help me out <extension name="public_did"> <condition field="destination_number" expression="^(0283472006)$"> <action application="set" data="call_timeout=60"/> <action application="set" data="group_confirm_file=C:/Program Files/FreeSWITCH/sounds/en/us/callie/voicemail/8000/vm-press.wav"/> <action application="set" data="group_confirm_key=4"/> <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_COPYRIGHT=(c) 2008 Diagnostic Devices, Inc."/> <action application="set" data="RECORD_SOFTWARE=FreeSwitch"/> <action application="set" data="RECORD_ARTIST=Ian Curtis"/> <action application="set" data="RECORD_COMMENT=Love will tear us apart"/> <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/> <action application="set" data="RECORD_STEREO=false"/> <action application="set" data="playback_terminators=#*"/> <action application="record_session" data="C:/Program Files/FreeSWITCH/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_num ber}_${caller_id_number}.wav"/> <action application="set" data="ringback=${us-ring}"/> <action application="transfer" data="5000 XML default"/> <!-- <action application="bridge" data="user/1207@$${domain}"/> --> </condition> </extension> Anyone? Ilan Perez