21 Jan
2010
21 Jan
'10
9:22 a.m.
Hi All, Please advise whether the following flow makes sense. 1. Client A calls in and parked in Queue 1 2. Originate calls to several consumers simultaneously and park them in Queue 2 3. Intercept A's call to the first consumer of Queue 2 Basically I want A's call picked up by the first among many consumers with no errors. Please let me know whether I'm on the right track. Thanks and best regards, -Jingwei