hi , excuse me i'm bothering you with my questions but really i need more help. you mean that if i want to send a fax from other fax(which is out of my network) , i don't need any configuration for the gateway? can you explain more about creating user in directory ? i changed /conf/directory/default/example.conf.xml file to this : -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- * <include>* * <domain id="192.168.30.211">* * <user id="newrock">* * <gateways>* * <gateway name="$${default_provider}">* * <param name="username" value="$${default_provider_username}"/>* * <param name="password" value="$${default_provider_password}"/>* * <!-- <param name="from-user" value="$${default_provider_username}"/>* * <param name="from-domain" value="$${default_provider_from_domain}"/> -->* * <param name="expire-seconds" value="600"/>* * <param name="register" value="true"/>* * <param name="retry-seconds" value="30"/>* * <param name="extension" value="$${default_provider_contact}"/>* * <param name="contact-params" value="domain_name=$${domain}"/>* * <param name="context" value="public"/>* * </gateway>* * </gateways>* * <params>* * <param name="password" value="$${default_provider_password}"/>* * </params>* * </user>* * </domain>* *</include> * -------------------------------------------------------------------------------------------------------------------------------------------------------------------------- is this correct? and can you say me what shall i replace there in domain and user id attribute and also gateway name? and what about username and password? Kind Regards,Hossein