We use FreeSWITCH for Verto video conference calls. Sometimes some users experience noise audio and video. How do I go about debugging call quality problems?
From what I have read, problems are likely due to packet loss and jitters, but I don' have a way to determine if this is the problem or a system issue.
From the recent FreeSWITCH Book, seems like using the HOMER might help. I have watched the Chrome webrtc charts before and I don't seem to find them useful, granted maybe I do not understand them well.
Also if to packet loss and jitters is the problem, is there any way to try to fix such problems? Robert ________________________________ This e-mail and any files transmitted with it may contain privileged or confidential information. It is solely for use by the individual for whom it is intended, even if addressed incorrectly. If you received this e-mail in error, please notify the sender; do not disclose, copy, distribute, or take any action in reliance on the contents of this information; and delete it from your system. Any other use of this e-mail is prohibited. Thank you for your compliance. ________________________________