Hi, Thanks. But in my default.xml file I see like this for voicemail and I don't see password is being called by default. <action application="voicemail" data="default ${domain_name} ${user_id}"/> <!-- Voicemail --> <extension name="voicemail"> <condition field="${svc_application}" expression="^voicemail$"> <action application="info"/> <action application="answer"/> <action application="start_dtmf"/> <action application="sleep" data="1000"/> <action application="voicemail" data="check default ${domain_name} ${user_name}"/> Now when we dial 20* its saying immediately 'Please enter password' which I want to remove. Thanks Regards, Archana -----Original Message----- From: D'Arcy J.M. Cain [mailto:darcy@Vex.Net] Sent: 08 November 2012 13:46 To: FreeSWITCH Users Help Cc: Archana Venugopan Subject: Re: [Freeswitch-users] voicemail On Thu, 8 Nov 2012 11:46:19 +0000 Archana Venugopan <a.venugopan@mundio.com> wrote:
When I dial voicemail number I initially get 'please enter password'. Which script will be read so that this phrase comes first? I want to move this 'please enter password' after say 'please enter id' then where I should put this? Please help.
What does your dialplan look like? I had the exact opposite problem. People were dialing *98 from their phone and it asked them for their account (phone number.) I had to change this: <action application="voicemail" data="check default ${domain_name}"/> to this: <action application="voicemail" data="check default ${domain_name} ${caller_id_number}"/> Maybe you have to do something similar in reverse. -- D'Arcy J.M. Cain System Administrator, Vex.Net http://www.Vex.Net/ IM:darcy@Vex.Net