Hi All, At witt's end on this, how do I get a inbound call to go to multiple extension? I've tried groups but so far no avail I using a spa 3102 as a analog adapter that is configured to rout calls to extension 1000, I want FS to automatically forward this call to extensions 1001-1009. Here is an extract from default.xml (/usr/local/freeswitch/conf/directory) <group name="frontoffice"> <users> <!-- type="pointer" is a pointer so you can have the same user in multiple groups. It basically means to keep searching for the user in the directory. <user id="1000" type="pointer"/> --> <user id="1001" type="pointer"/> <user id="1002" type="pointer"/> <user id="1003" type="pointer"/> <user id="1004" type="pointer"/> <user id="1005" type="pointer"/> <user id="1006" type="pointer"/> <user id="1007" type="pointer"/> <user id="1008" type="pointer"/> <user id="1009" type="pointer"/> </users> </group>