thanks Steve, here the trace : ------------------------------------------------------------------------ send 643 bytes to udp/[10.10.10.10]:5060 at 23:57:10.312821: ------------------------------------------------------------------------ OPTIONS sip:10.10.10.10;transport=udp SIP/2.0 Via: SIP/2.0/UDP 30.30.30.30;rport;branch=z9hG4bKD38154a4e7rXa Max-Forwards: 70 From: <sip:freeswitch@10.10.10.10;transport=udp>;tag=eB6B7NSge90vK To: <sip:freeswitch@10.10.10.10;transport=udp> Call-ID: 974aa6c8-c939-122e-45ab-00e0ed0b00c2 CSeq: 9737404 OPTIONS Contact: <sip:gw+trunk_3@30.30.30.30:5060;tport=tcp;transport=udp;gw=trunk_3> User-Agent: CiscoSystems-SIP-GW-UA Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO, REFER, NOTIFY Supported: timer, precondition, path, replaces Allow-Events: talk, hold, refer Content-Length: 0 ------------------------------------------------------------------------ weird because it looks like exactly the same response as the other trunks but it states to down.... ----- Original Message ----- From: Steven Ayre To: FreeSWITCH Users Help Sent: Monday, March 14, 2011 5:06 PM Subject: Re: [Freeswitch-users] debug down trunk 408 is the error code - this means "408 Request timed out" FS tries sending an OPTIONS request to the gateway and waits for a reply to test whether it is online or not.. You can use the siptrace to see those messages and the reply: sofia global siptrace on -Steve On 14 March 2011 19:03, Madovsky <infos@madovsky.org> wrote: I set external.xml to debug=1 and sip trace to 1 and level debug to 7 but I can get only this in the log sofia.c:4028 Ping failed trunk_3 with code 408 - count -1/-1/1, state DOWN so I don't know why this trunk is down. I contacted them and they said that my account is working. Thanks _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org ------------------------------------------------------------------------------ _______________________________________________ FreeSWITCH-users mailing list FreeSWITCH-users@lists.freeswitch.org http://lists.freeswitch.org/mailman/listinfo/freeswitch-users UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users http://www.freeswitch.org