7 May
2013
7 May
'13
12:11 p.m.
Hi Guys, I was wondering if someone could clear up exactly what the hangup case 'none' means? It started appearing after an upgrade to the latest version of Freeswitch (from a very very old 1.0.0 version) in place of the usual "ALOTTED_TIMEOUT" outcomes we would expect to see from and unanswered call. I would have considered this a simple reclassification of the call result however we are still getting a few "ALOTTED_TIMEOUT" mixed in with these "none's" which makes me wonder if its actually the symptom of another problem I'm not seeing yet. Any advice on what none means and why it appears in our CDRS would be greatly appreciated! Thanks Rob