Trying to get my head around the dialplan in FreeSwitch and can't find a good example of how to do call a group of extensions, but if there is no answer, leave it in a common voicemail. Think of an incoming line to a small business; it rings all the extensions and if nobody answers, the message is left in an 'office' voicemail, rather than an individual. I've got an entry in the public dialplan that maps the incoming number to the extension 'office'; what I currently have for the 'office' extension is below and is a blatant frankenstein job on the Local-extensions entry, but doesn't work. I'll keep looking, but if anyone has any ideas, then feel free to point me in the right direction. m <extension name="office"> <condition field="destination_number" expression="^office$"> <action application="set" data="dialed_extension=$1"/> <action application="export" data="dialed_extension=$1"/> <action application="set" data="ringback=${uk-ring}"/> <action application="set" data="call_timeout=10"/> <action application="set" data="hangup_after_bridge=true"/> <action application="set" data="ignore_early_media=true"/> <action application="set" data="continue_on_fail=true"/> <action application="set" data="called_party_callgroup=${user_data(${dialed_extension}@${domain_name} var callgroup)}"/> <action application="bridge" data="${group_call(maui_group@${domain_name}+F)}"/> <action application="answer"/> <action application="sleep" data="10000"/> <action application="bridge" data="loopback/app=voicemail:default ${domain_name} 1000"/> </condition> </extension> Notes: 'maui_group' is defined as two test extensions; '1000' is the destination voicemail account I want it to go to if there is no answer or the handsets are offline. ----- Marty Lee e: marty@maui-systems.co.uk Technical Director v: +44 845 869 2661 Maui Systems Ltd f: +44 871 433 8922 Scotland, UK w: http://www.maui-systems.co.uk