16 Jan
2015
16 Jan
'15
3:39 p.m.
Hi, Sorry if it's a mundane question: I've got two Polycom phones sharing a registration appearance and SLA / busy lamp works fine with them. What I would like is to create a second line appearance whose busy lamp lights up when a call comes into our main IVR. Is this possible? How would I do it? Are there presence hints that can be arbitrarily directed from the dialplan? I wasn't able to discern this from the Polycom presence or general Polycom documentation. Thank you! -- Alex -- Alex Balashov - Principal Evariste Systems LLC 235 E Ponce de Leon Ave Suite 106 Decatur, GA 30030 United States Tel: +1-678-954-0670 Web: http://www.evaristesys.com/, http://www.alexbalashov.com/