Thanks, what should I check? (I'm new to FreeSwitch) On Mon, Mar 21, 2016 at 2:46 PM, Moishe Grunstein <max@nysolutions.com> wrote:
It may be a bad acl configuration, it appears as an external call on public context.
I can also see you are using context default, you mentioned you are using fusionpbx, they do not use context default, fusionpbx uses a multi-tenant domain-name context.
Thanks,
Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650 888.IPPBX.US *Service Request Email: support@nysolutions.com <support@nysolutions.com> *
[image: cid:image001.jpg@01C72F94.9EE45D60] <http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Shlomi Schwartz *Sent:* Monday, March 21, 2016 4:04 AM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* Re: [Freeswitch-users] mod_verto - can't find user
Thanks for the reply, here is an extra log:
2016-03-21 03:56:51.333045 [INFO] mod_verto.c:3997 195.62.30.20:52875 Client Connect. 2016-03-21 03:56:51.333045 [INFO] mod_verto.c:1973 195.62.30.20:52875 Starting client thread. 2016-03-21 03:56:51.473025 [INFO] mod_verto.c:1262 195.62.30.20:52875 re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49 2016-03-21 03:56:51.613077 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f0898102700 Connected. 2016-03-21 03:56:51.613077 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f0898102700 released. 2016-03-21 03:56:59.693030 [DEBUG] mod_verto.c:1857 BAD READ -1000 2016-03-21 03:56:59.693030 [INFO] mod_verto.c:2000 195.62.30.20:52875 Ending client thread. 2016-03-21 03:56:59.693030 [INFO] mod_verto.c:2007 195.62.30.20:52875 Thread ended 2016-03-21 03:57:02.713024 [INFO] mod_verto.c:3997 195.62.30.20:52879 Client Connect. 2016-03-21 03:57:02.713024 [INFO] mod_verto.c:1973 195.62.30.20:52879 Starting client thread. 2016-03-21 03:57:02.873047 [INFO] mod_verto.c:1262 195.62.30.20:52879 re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49 2016-03-21 03:57:02.993016 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f0898102700 Connected. 2016-03-21 03:57:03.013014 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f0898102700 released. 2016-03-21 03:57:10.293081 [DEBUG] mod_verto.c:1857 BAD READ -1000 2016-03-21 03:57:10.293081 [INFO] mod_verto.c:2000 195.62.30.20:52879 Ending client thread. 2016-03-21 03:57:10.293081 [INFO] mod_verto.c:2007 195.62.30.20:52879 Thread ended 2016-03-21 03:57:13.493028 [INFO] mod_verto.c:3997 195.62.30.20:52883 Client Connect. 2016-03-21 03:57:13.493028 [INFO] mod_verto.c:1973 195.62.30.20:52883 Starting client thread. 2016-03-21 03:57:13.633074 [INFO] mod_verto.c:1262 195.62.30.20:52883 re-connecting session 5b75d057-448e-3a56-e475-f4043dfa5f49 2016-03-21 03:57:13.793042 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f0898102700 Connected. 2016-03-21 03:57:13.793042 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f0898102700 released. 2016-03-21 03:58:08.073017 [INFO] mod_verto.c:3997 82.166.93.197:52545 Client Connect. 2016-03-21 03:58:08.073017 [INFO] mod_verto.c:1973 82.166.93.197:52545 Starting client thread. 2016-03-21 03:58:08.853008 [INFO] mod_verto.c:1262 82.166.93.197:52545 re-connecting session C911C9C4-05EA-453D-8716-08AF865B65A1 2016-03-21 03:58:08.873031 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f08a8048530 Connected. 2016-03-21 03:58:08.873031 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f08a8048530 released. B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] mod_rtc.c:389 () State Change CS_NEW -> CS_INIT B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_session.c:613 N/A set UUID=B27A64E8-DC42-43EA-B75E-384E7E6A18F7 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [NOTICE] switch_channel.c:1101 New Channel verto.rtc/1008 [B27A64E8-DC42-43EA-B75E-384E7E6A18F7] 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f08a8048530 Connected. 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f08a8048530 released.
B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [WARNING] switch_ivr.c:3767 can't find user [1000@X.X.X.X]
B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] mod_verto.c:3553 Remote SDP verto.rtc/1008: B27A64E8-DC42-43EA-B75E-384E7E6A18F7 v=0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 o=- 7848321386842985721 2 IN IP4 127.0.0.1 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 s=- B27A64E8-DC42-43EA-B75E-384E7E6A18F7 t=0 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=group:BUNDLE audio B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=msid-semantic: WMS Local-Meida B27A64E8-DC42-43EA-B75E-384E7E6A18F7 m=audio 51977 UDP/TLS/RTP/SAVPF 111 103 104 9 102 0 8 106 105 13 127 126 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 c=IN IP4 82.166.93.197 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtcp:56900 IN IP4 82.166.93.197 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:3168280865 1 udp 2122260223 11.0.0.244 51977 typ host generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:605269763 1 udp 2122194687 10.131.189.56 60401 typ host generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:3168280865 2 udp 2122260222 11.0.0.244 56900 typ host generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:605269763 2 udp 2122194686 10.131.189.56 61611 typ host generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1610196941 1 udp 1686052607 82.166.93.197 51977 typ srflx raddr 11.0.0.244 rport 51977 generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1610196941 2 udp 1686052606 82.166.93.197 56900 typ srflx raddr 11.0.0.244 rport 56900 generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:4066106833 1 tcp 1518280447 11.0.0.244 52551 typ host tcptype passive generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1787843571 1 tcp 1518214911 10.131.189.56 52552 typ host tcptype passive generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:4066106833 2 tcp 1518280446 11.0.0.244 52553 typ host tcptype passive generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:1787843571 2 tcp 1518214910 10.131.189.56 52554 typ host tcptype passive generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:2774247863 1 udp 1685987071 176.13.17.109 3179 typ srflx raddr 10.131.189.56 rport 60401 generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=candidate:2774247863 2 udp 1685987070 176.13.17.109 3209 typ srflx raddr 10.131.189.56 rport 61611 generation 0 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ice-ufrag:/lAaBb3R+aNjW4Iy B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ice-pwd:Uzvfu2w67cIGuS3pUcd+Ogrk B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=fingerprint:sha-256 52:A7:FD:0F:DA:6D:CA:6A:4C:1F:EE:E1:C3:DE:B7:B4:E8:48:68:92:5A:AD:4F:72:6A:DD:2B:44:B2:BD:6F:AC B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=setup:actpass B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=mid:audio B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=extmap:1 urn:ietf:params:rtp-hdrext:ssrc-audio-level B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=extmap:3 http://www.webrtc.org/experiments/rtp-hdrext/abs-send-time B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=sendrecv B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtcp-mux B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:111 opus/48000/2 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=fmtp:111 minptime=10; useinbandfec=1 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:103 ISAC/16000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:104 ISAC/32000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:9 G722/8000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:102 ILBC/8000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:0 PCMU/8000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:8 PCMA/8000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:106 CN/32000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:105 CN/16000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:13 CN/8000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:127 red/8000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=rtpmap:126 telephone-event/8000 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=maxptime:60 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 cname:T1GgzljXKNQUWpXL B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 msid:Local-Meida Local-Audio B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 mslabel:Local-Meida B27A64E8-DC42-43EA-B75E-384E7E6A18F7 a=ssrc:3648741370 label:Local-Audio B27A64E8-DC42-43EA-B75E-384E7E6A18F7 B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change CS_INIT B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:516 (verto.rtc/1008) State INIT B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:40 verto.rtc/1008 Standard INIT B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:48 (verto.rtc/1008) State Change CS_INIT -> CS_ROUTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:516 (verto.rtc/1008) State INIT going to sleep B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change CS_ROUTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_channel.c:2247 (verto.rtc/1008) Callstate Change DOWN -> RINGING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:532 (verto.rtc/1008) State ROUTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] mod_rtc.c:89 verto.rtc/1008 RTC ROUTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [DEBUG] switch_core_state_machine.c:166 verto.rtc/1008 Standard ROUTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.053074 [INFO] mod_dialplan_xml.c:637 Processing FreeSWITCH User <1000>->1008 in context default 2016-03-21 03:58:14.053074 [DEBUG] freeswitch_lua.cpp:365 DBH handle 0x7f08a8048530 Connected. 2016-03-21 03:58:14.073050 [DEBUG] freeswitch_lua.cpp:382 DBH handle 0x7f08a8048530 released. B27A64E8-DC42-43EA-B75E-384E7E6A18F7 Dialplan: verto.rtc/1008 parsing [default->intercept-ext-polycom] continue=false
B27A64E8-DC42-43EA-B75E-384E7E6A18F7 Dialplan: verto.rtc/1008 Regex (FAIL) [intercept-ext-polycom] destination_number(1008) =~ /^\*97(\d+)$/ break=on-false
B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [INFO] switch_core_state_machine.c:241 No Route, Aborting B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [NOTICE] switch_core_state_machine.c:242 Hangup verto.rtc/1008 [CS_ROUTING] [NO_ROUTE_DESTINATION] B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:532 (verto.rtc/1008) State ROUTING going to sleep B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change CS_HANGUP B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:739 (verto.rtc/1008) Callstate Change RINGING -> HANGUP B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:741 (verto.rtc/1008) State HANGUP B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:60 verto.rtc/1008 Standard HANGUP, cause: NO_ROUTE_DESTINATION B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:741 (verto.rtc/1008) State HANGUP going to sleep B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:508 (verto.rtc/1008) State Change CS_HANGUP -> CS_REPORTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:473 (verto.rtc/1008) Running State Change CS_REPORTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.073050 [DEBUG] switch_core_state_machine.c:827 (verto.rtc/1008) State REPORTING B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG] switch_core_state_machine.c:104 verto.rtc/1008 Standard REPORTING, cause: NO_ROUTE_DESTINATION B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG] switch_core_state_machine.c:827 (verto.rtc/1008) State REPORTING going to sleep B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG] switch_core_state_machine.c:499 (verto.rtc/1008) State Change CS_REPORTING -> CS_DESTROY B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [DEBUG] switch_core_session.c:1646 Session 117 (verto.rtc/1008) Locked, Waiting on external entities B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [NOTICE] switch_core_session.c:1664 Session 117 (verto.rtc/1008) Ended B27A64E8-DC42-43EA-B75E-384E7E6A18F7 2016-03-21 03:58:14.093015 [NOTICE] switch_core_session.c:1668 Close Channel verto.rtc/1008 [CS_DESTROY]
On Sun, Mar 20, 2016 at 5:40 PM, Moishe Grunstein <max@nysolutions.com> wrote:
A little more of the log will help, make sure the domain/context is correct.
Thanks,
Moishe Grunstein
Tornado Computer Systems, Inc.
212.400.7650 888.IPPBX.US *Service Request Email: support@nysolutions.com <support@nysolutions.com> *
[image: cid:image001.jpg@01C72F94.9EE45D60] <http://www.nysolutions.com/>
Computer Networking * Managed Services * IP Video Surveillance * Network Assessments * Web Solutions * Voice over IP * Disaster Recovery * Network Security * Site Surveys * CMS
*From:* freeswitch-users-bounces@lists.freeswitch.org [mailto: freeswitch-users-bounces@lists.freeswitch.org] *On Behalf Of *Shlomi Schwartz *Sent:* Sunday, March 20, 2016 10:54 AM *To:* FreeSWITCH Users Help <freeswitch-users@lists.freeswitch.org> *Subject:* [Freeswitch-users] mod_verto - can't find user
Hi All, (Sorry for the newbe question) I'm using mod verto with: *<param name="blind-reg" value="true"/>*
user login works fine, and I get: *{"jsonrpc":"2.0","id":1,"result":{"message":"logged in","sessid":"E1778D07-8A99-4DBF-88EE-2C57740205D0"}}*
however when dialing I can see this warning in the log: *switch_ivr.c:3767 can't find user [1008@X.X.X.X] *
And no call is initiated, what am I missing?
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-- Shlomi Schwartz R&D Technical Leader T: +972-74-700-4511 <http://www.linkedin.com/company/164748> <http://twitter.com/liveperson> <http://www.facebook.com/LivePersonInc> We Create Meaningful Connections <http://info.liveperson.com/201602/liz-welch/liveperson-robert-locascio-on-death-of-the-800-call.html> -- This message may contain confidential and/or privileged information. If you are not the addressee or authorized to receive this on behalf of the addressee you must not use, copy, disclose or take action based on this message or any information herein. If you have received this message in error, please advise the sender immediately by reply email and delete this message. Thank you.
