Try using park_after_bridge and catch the park event or transfer_after_bridge and set the dialplan location to transfer the call to.
Andrew
What a relief. "transfer_after_bridge" worked! Plus it provided an obvious way for me to collect the call result code, fire it back to Erlang, and leave the operator waiting for the next incoming call. :)
"Another satisfied customer!" :D Now it's time to throw some of that Canadian colored money at Tony's paypal account. ;) BTW, what kind of solution are you developing? -MC Tech support call center solution right now, with bidirectional calling. If a customer calls in and no one is available, they have the option of requesting a callback instead of waiting online, so both inbound and outbound calls have to be handled. I'm also having fun with skill-based routing of calls (which is more complex than mod_fifo can handle.)