All of the info on how tts and sounds work makes sense, but I still am not sure what I need to change to get it to use files versus tts. Here is the snippet of code from the config file that uses tts. How does it need to be changed to use sounds instead? <!-- phrases section (under development still) --> <section name="phrases" description="Speech Phrase Management"> <macros> <language name="en" sound-path="/snds" tts-engine="cepstral" tts-voice="david"> <!--#include "lang_en.xml"--> <!--voicemail_en_tts is purely implemented with tts, we need a files based implementation too --> <!--#include "voicemail_en_tts.xml"--> </language> </macros> </section> FYI, I just updated about an hour ago.