Hi Matt, Some time ago I've the same questions. The answer is *4. After you press this you can bridge two separate calls Brad and Carol. If you have 3 people on the same line then maybe you have to create converence, don't know this. But start with *4 :) More experienced users will help you with this. Regards. Tom. On Mon, Jan 7, 2013 at 6:28 PM, Matt Broad <matt@inveroak.com> wrote:
Hi
I am wondering the best way to go about putting the below service together:
Andy calls a number Andy's call is bridged to Brad Andy and Brad have conversation Brad then puts Andy on hold via DTMF Putting Andy on hold triggers a call to Carol When Carol answers she will be bridged with Brad whilst Andy is on hold Brad will then take Andy off hold via DTMF and all 3 will be connected Brad then hangsup and Andy and Carol are left talking until either hangsup
-- Thanks Matt
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